Michael Benavides

Experience

• 

  United States Air Force

  Jul 1994 - Aug 2014

  As Detachment Chief, I led 28 instructors from different maintenance on and off equipment job specialties. While providing formal aircraft maintenance training for over 400 personnel annually. Oversaw 31 detachment programs, a 9 thousand square foot facility, and 7.2 million dollars worth of trainers and equipment. My detachment provided world-class F-16 Block 40/50 maintenance training to approximately 1,000 personnel assigned to the 35th Maintenance Group. •Solely in charge of Instructional Systems Design (ISD)/ADDIE process: curriculum development, final approval of all training materials and customer training needs analysis• Continual contact with senior ranking leadership on all aspects of maintenance training and instructional methods of his cadre of instructors related to unit's mission. Provided detailed assessments to leadership with plausible solutions. Customer driven support of all Maintenance Training activities for the entire 35th Fighter Wing. In charge of making all decisions and handling all employee schedules, unit budget, production goals and tracking/adjusting all progress to attain unit and customer needs•Managed full course set for instructors, validated teaching proficiency and managed all instructor schedules, student attendance and annual course reviews requiring full spectrum of course reviews and incorporation of customer and subject matter expert suggested changes•Final approving authority for mobile training team mission, curriculum, length of stay and instructor personnel/students ratio. Mobilized 7 diverse teams to conduct training and meet geographically separated customers needs to both stateside and foreign customers Show less Supervised/conducted operational test and evaluations on, F-15E Radar Modernization Program (RMP), F-22A and Advanced Targeting Pod-Sensor Enhanced (ATP SE) programs valued at $35 billion for Test and Evaluation Detachment. Lead multi-faceted team to develop performance bases logistics evaluation strategies for new and legacy aircraft. Interpreted DoD, and SAF/AQ directives for field applications. Provided expertise/recommendations to senior leadership on logistics and complex maintenance, manning, training, supply and fiscal related issues. Determined , budget, equipment, and maintenance support criteria for all work center activities. •Performed multiple studies in supply chain management and Performance Based Logistics (PBL) to determine maintenance man hour per flight hour and mean time between parts failure analysis to dictate supply levels of spare parts kits, risk kits and part storage location/quantities. •Duty demanded multi faceted leadership/multi tasking, and ability to identify priorities and areas of focus extract, analyze and disseminate pertinent information in a fast paced performance based environment. •Tasked as the singular logistics point of contact on a 4.2 Billion Dollar acquisition project, using direct experience and knowledge in PBL authored a 30 yr Life Cycle management plan to define initial and sustainment program Integrated Logistics Support ( ILS) requirements. •Diverse stakeholder and program organization required adept knowledge and leadership of all contributors and differing working relationships across a broad scale of Government employees Systems Program Office (SPO), private companies (vendors and contract sales), and active duty employees.• Used proficiency in office products, word, power point and excel to author full Maintenance/Logistics report, encompassing two year test planning and subsequent test. Briefed results to the Defense Acquisition Authority senior officers for congressional decision Show less As F-15 weapons expediter/lead technician I was responsible for being the singular focus for troubleshooting and repairing aircraft systems anomalies. Also served as expediter leading a shift of 22 assigned personnel coordinating work priorities to attain mission and unit goals. • NCO in charge of Maintenance, responsible for tracking, inventory, storage, location and inspection of over 800 pieces of equipment and test equipment while collaborating workloads, schedules and parts and munitions ordering with multiple Maintenance AFSC’s and outside agencies. • Further expanded vast weapons system knowledge to include Technical Order Data (TOD), common maintenance anomalies and unscheduled and scheduled maintenance Show less Trained students in maintenance theory and hands on courses. • Qualified for "Master Instructor" title for weapons SME and course development experience-fewer than 30% of Air Force instructors qualify for title.•Pioneered courseware development, authored first F-22 courses, performed multiple rewrites and verification/validation on F-22 emerging technology courses. •Appointed as lead training curriculum manager for Detachment, managed largest course load (138) in the 82nd training wing, duties included technical reviews, customer needs analysis and formal course reviews /updates for complete F-16, F-22, F-15, H-60, A-10 platform courseware from multiple maintenance disciplines• Conducted numerous in depth customer training needs analysis involving maintenance trends and platform performance. Verified validated and made appropriate changes to full spectrum of curriculum courses while adhering to program and unit standards• Amassed over 3500 hrs. of Instructional time, teaching in both classroom and hands on environments • Selected as Curriculum Development Program Lead; monitored customer/learner needs analysis, course structure and development as well as new course implementation/evaluation• Managed Learning Management System (LMS) of largest course library in the US Air Force (143 Courses) conducted annual effectiveness reviews and maintained course updates • Performed customer management and student course interviews, identified problem areas implemented course changes • Conducted intensive instructor evaluations to peers and subordinates, ensuring instructor effectiveness/professionalism• Provided top level management with detailed course performance/training goals and student knowledge performance Show less

  • Aviation Maintenance Field Training Detachment Chief

    May 2013 - Aug 2014

  • Fighter Aircraft Test Acquisitions Logistics Manager

    Nov 2009 - May 2013

  • Weapons Expediter/ NCO In Charge of Maintenance/Lead Technician

    Apr 2008 - Nov 2009

  • Weapons Systems Instructor / Curriculum Development Team Lead

    Jul 1994 - Apr 2008
• 

  Circuit City

  Nov 2002 - Nov 2008

  Assistant Retail Sales Manager 2nd Job

  I was responsible for consumer electronics sales and my department achieving pre determined lofty corporate set sales goals. Thru effective leadership techniques I inspired my team of sales associates to provide leading edge customer service. I monitored performance of sales associates and reported to store leadership concerning employee performance and customer satisfaction. • I Assisted store director with monitoring department performance and attaining daily/quarterly sales goals• Responsible for off-site competitor “shops” to ensure company price point was fair and remained market competitive • Monitored, enforced and participated in associate training and qualification on in depth product knowledge and how to properly convey that to the customer while maintaining top notch sales performance #1 in the district during my tenure• With continued, consistent top performance I was selected to participate in the store manager in training leadership/management program and continued to progress my retail management experience. Show less

• 

  Progressive FORCE Concepts

  Jan 2008 - May 2016

  Security Consultant

  As Executive Protection Services Agent I am responsible for high profile client, covert and overt operations, high value asset protection and assisting security staff from multiple high profile businesses /casinos perform security sweeps and entry control to sensitive areas/functions. I work in both an armed and unarmed capacity, and hold both Armed and Unarmed Licenses with the State of Nevada Private Investigators Licensing Board. • Graduated/Received certificate for Protective Services Operator Course, September 2008• Picked to serve as lead agent on high profile business client events; securing assets and performing investigative reconnaissance and threat analysis in covert and overt functions •Versed in security site survey’s, threat assessment and prevention.•Trained and fully practiced in covert and overt investigations and surveillance, data gathering, counter Intel, threat analysis Show less

• 

  Katana Quill

  Oct 2014 - now

  Aspiring Fiction Author
• 

  Mohawarean Aviation Services Co. Boeing Prime Sub Contractor

  Nov 2014 - Feb 2016

  Chief Aviation Maintenance Instructor F-15

  I was selected to lead a diverse team of Aviation Maintenance Instructors. I was in charge of the full spectrum of training curriculum, employee schedules, training plan, customer needs analysis and total training program management. My team was charged with providing valid, verified and safe training to an international customer’s military. My many years of training/curriculum development experience and my formal instructor training / A.S. Degree in Professional Instructor Methodologies made me the top choice for this highly competitive position.• Interacting with an International customer/Military has further built upon my customer training needs analysis experience and given me a firm understanding in curriculum development for foreign customers. Most importantly I am well practiced at meeting/exceeding the training needs of an international customer while building positive report and building long lasting relationships that invite open communication and lead to overall customer satisfaction. • I have an initial cadre of 19 instructors that I manage, thru analyzing customer course demands and projected student throughput I will be potentially growing my team to 60, this has furthered my experience in training scheduling and course offerings at the right time for the customer. • My current duties have also expanded my experience in curriculum development, working closely with students that have a limited English Language base as many have just graduated from the Defense Language Institute, I have worked intensively with my training team to properly convey the training material at the correct level of comprehension to attain the goal of increasing the foreign customers knowledge quotient. Show less

• 

  M1 Support Services

  May 2016 - Feb 2022

  • Uses tech manuals to troubleshoot, operate and maintain Armament systems Equipment • Maintains training proficiency on vast equipment set, responds to equipment anomalies and conducts thorough repair cycle repairs • Selected to build two new courses from the ground up, assisted in identifying employee training gaps, developed curriculum, implemented/taught new training course, briefed leadership of training results • Sent off site on multiple occasions to teach/train new work centers on company policies, training management control and new employee training gaps identification Show less

  • Veteran, Defense Contractor

    May 2016 - Feb 2022

  • Weapons Armament Technician MECH 2

    May 2016 - Oct 2021
• 

  Invictus International

  May 2018 - Jul 2020

  Executive Protection Physical Security Agent

  Provides top level security and deterrence operations in the realm of executive protection and asset / site security .

• 

  Vivint

  Oct 2021 - Dec 2022

  Lead Solar Sales Energy Consultant

  Highly motivated sales professional with 10+ years of commercial , retail and real estate sales team lead experience. Top ranked regional sales associate with an emphasis on customer service and doing things the right way. Focused on personal and professional growth.

• 

  SoCalGas

  Jul 2022 - Jan 2024

  Field Service Technician
• 

  Semper Solaris

  May 2023 - now

  Solar Energy Consultant