Danielle Love-Moore

Experience

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  Wirral Partnership Homes

  Nov 2005 - Sept 2009

  • Formatting and typing of Board and Committee Reports, • Updating online records of reports, minute taking for Senior Management Team. • Directing and dealing with calls, composing letters on behalf of Executive Management Team,• Covering any secretarial absences and general administration duties for the PA Team. • Other duties in this role included the production and layout of newsletters and internal training documentation. • Answering incoming calls and forwarding messages to internal and external colleagues. • Being the 'first face' of the Company and dealing with customer enquiries and complaints. Managing bookings and set up of meeting rooms.

  • Board Administrative Assistant

    Oct 2007 - Sept 2009

  • Receptionist

    Nov 2005 - Oct 2007
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  NHS Wirral

  Sept 2009 - Jan 2011

  Senior Assistant

  • Formatting and typing of Board and Committee Reports, • Minute taking for all Board Committees and supervising Board Team Assistant. • Directing and dealing with calls on behalf of the Board Support and the PA teams, • Management of corporate meetings both held internally and externally for the Executive Office. • Arranging expense claims for the Board Committees. • Web Author for the Board Support and the Chair and Chief Executive Office. • Trained in Major Incident handling. Show less

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  Cheshire and Merseyside CSU

  Jan 2011 - Feb 2015

  This role included writing and managing bid projects, working directly to the Director of Client Services and New Business. The main achievements were:• Securing over £15m of new business with current NHS clients.• Increased the organisations growth by developing the business development strategy and implementation of the associated plan.• Effective management of the bid process.During this time, the organisation merged to form North West CSU, I delivered the merger programme of two organisations achieved by using LEAN methodologies and developing corporate processes for the future organisation. Show less I successfully managed the project to develop and setup the new NHS organisation based on National policy change. The key outcomes were:• Effective project and assurance management resulting in an efficient setup of new NHS organisation.• Development of key corporate requirements to ensure the new organisation operated efficiently and safely, including: o Implementation of CRM system. o Customer offerings development. o Creation and development of corporate business processes, policies and procedures. Show less

  • Project and Bid Manager

    Jul 2012 - Feb 2015

  • Project Officer

    Jan 2011 - Jul 2012
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  North West CSU

  Feb 2015 - Oct 2015

  Transition Programme Manager

  I successfully delivered the transition programme which consisted of the transfer of services from North West CSU to a new provider and the closure of elements of the organisation. The main outcomes were:• Smooth transition of organisational services from one organisation to another by effective collaboration with key departments e.g. HR, Finance etc.• Successful stakeholder management resulting in efficient transition of services.

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  NHS Wirral CCG

  Oct 2015 - Jan 2016

  Programme Support Manager - Healthy Wirral Team

  I led on the implementation of the overarching programme structure and governance processes for the multidisciplinary programme. My deliverables were:• Effective programme risk management by the implementation of a full risk management processes.• Delivery of key objectives across multiple work streams against set timeframes.• Provision of complex data analytics to allow effective commissioning decisions.

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  NHS South Sefton CCG

  Jan 2016 - Apr 2017

  Programme Lead – Community Services Procurement

  My role was the project manager, employed by the Clinical Commissioning Groups (CCGs) to deliver two main programmes, their community services procurement and the development/ implementation of corporate policies. The main outcomes were:• Successful delivery of the £50m Southport and Formby CCG community services procurement on time, without challenge.• Increased project assurance, stakeholder engagement and project efficiency by the creation and implementation of a project governance structure.• Effective use of resources by ensuring efficient management of externally commissioned subject experts.• Developed a suite of compliant corporate policies and strategies in line with National guidance.• Embedded a risk management culture throughout the CCGs by effective stakeholder engagement.• Increased organisational knowledge of corporate policies by the provision of advice, guidance and training to colleagues (inclusive of Clinical Leads, DoF, CEO and lay members). Show less

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  Crown Commercial Service

  Apr 2017 - Oct 2019

  I was the project lead for the Greater Manchester (GM) special project, leading on the GM strategic IMT aggregation plan. The main deliverables were:• Delivery of the GM strategic IMT aggregation plan, to grow IMT spend in the region.• Increase spend across Local Authorities and NHS organisations in the region by using key stakeholder groups to influence funding streams.• Grow the strategic stakeholder groups in the region utilising significant influencing factors for engagement.• Influence the strategic direction of the CCS plan for NHS acting as a customer specialist.• Act as a conduit for collaboration to enhance CCS’s reputation within the region. Show less My role was the account manager for schools (circa 25,000 in England) and the Department for Education (DfE). The key achievements were:• Increased spend in the schools sector by management and development of the schools commercial plan• Delivery of £4.4m in benefits for the DfE by managing spend on CCS agreements.• More actively engaged stakeholders by developing a mature stakeholder engagement model. These stakeholders included: Central Government Departments, Local Authorities etc.• Increased awareness of schools buying process and commercial decision making by effective market management.• Increased awareness of CCS due to development of sector specific marketing and improved attendance at events including National events and governmental meetings.• Enhanced CCS’s commercial agreements by representing the customers' viewpoint within CCS, and promote a customer-centric organisation. Show less

  • Senior Projects Lead – North West (GMH&SC/AGMA)

    Feb 2019 - Oct 2019

  • Business Development Manager - Schools & Department for Education

    Apr 2017 - Feb 2019
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  Department for Environment, Food and Rural Affairs

  Oct 2019 - now

  I am a programme manager leading a number of corporate change projects. The main deliverables are:Development and implementation of a business change unit and associated governance structure.• Create effective and collaborative partnerships by identifying, developing and maintaining strong relationships with key stakeholders – internal and external.• Increase strategic effectiveness by the development of key strategies and plans.• Ensure effectiveness, impact and benefits delivery from programmes by effective risk and dependency management.• Enhance the reputation of the corporate strategy team by working in partnership with Heads of Function to deliver strategic objectives.During this time I have also work with the planning team to develop a compelling narrative for our SR20 business cases. Show less

  • CAP & Transition Programme Manager

    Nov 2021 - now

  • Programme Manager, Corporate Strategy

    Oct 2019 - Nov 2021