Candida Maldonado Martinez

Experience

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  Lilos fashion

  Oct 2005 - Jan 2009

  Cosmetology Specialist

  Performs facial treatments, make-up applications, eyelash extensions, and mani/pedicures.Prepares hair for styling by analyzing hair conditions.Shampoos, conditions, and treats hair by arranging, shaping, cutting, and curling hair.Shapes and trims eyebrows and unwanted hair on the face.Demonstrates and advises on product use.Promotes and sells beauty products.Maintains supplies by checking stock, anticipating clients’ needs, and placing orders.Maintains quality service by following salons hygienic standards.Keeps workstation and equipment clean and sanitary.Maintains technical knowledge by attending educational workshops and reviewing publications.Answers phone calls and helps with client inquiries. Show less

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  OTR S.A.S

  Mar 2014 - Apr 2020

  Executive Secretary

  Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.Arranges travel and accommodations for executives.Schedules and attends meetings on behalf of executives, taking notes and recording minutes.Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.Performs additional duties as assigned by executives.Performs other related duties as assigned. Show less

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  Pk1

  Apr 2015 - Feb 2018

  Attendant

  Customer-Service, listen to customer needs, provide expert service and communicate in a friendly manner to all requests. Being able to listen and interpret customer needs in a friendly

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  SP+ (SP Plus)

  Feb 2018 - Mar 2020

  Administrative Assistant

  Answer and direct phone calls,organize and schedule appointments,plan meetings and take detailed minutes.Write and distribute email, correspondence memos, letters, faxes and forms.Assist in the preparation of regularly scheduled reportsDevelop and maintain a filing system,Update and maintain office policies and procedures.Order office supplies and research new deals and suppliers, Maintain contact lists,Submit and reconcile expense reports, Provide general support to visitors.Act as the point of contact for internal and external clientsLiaise with executive and senior administrative assistants to handle requests and queries from senior managers Show less

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  Five Below

  Oct 2022 - Jun 2023

  Support Lead Manager

  Ensures all associates and managers are Wowing the Customer through personal contact with customersResponsible for achieving CSAT score goals provided by the District ManagerResponsible for leading Front End OperationsTraining the staff on the High Fives of Customer ServiceEnsures that each guest has a fast, friendly, checkoutResponsible for maintaining the store cleanliness, recovery, and ready for customers at all timesResponsible for opening and closing store proceduresAssists with Front End OperationsResponsible for performing SM duties in their absenceAssists in supervising all AssociatesAssists in training all AssociatesAssists in coaching all AssociatesAssists in developing all AssociatesReviews all corporate communications and reacts accordinglyPartners with supervisors or corporate office regarding store issuesDrives store sales and controls expensesAssists payroll process and ensures payroll is within budgetAssists in merchandising proceduresAdheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)Responsible for cash handling procedures including but not limited to preparing and dropping bank depositsAuthorizes register functions including post voids, returns and discountsComplies with Human Resources policies and proceduresAssists in receiving and stocking proceduresUnloads merchandise from trucksChecks in shipmentsStages merchandise for the sales floorPacks out merchandiseAssists front end and queue merchandisingAssists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense ControlPerforms store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room Show less

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  REEF PARKING

  Jun 2023 - now

  Assistant Manager

  Ensuring company policies are followed.Optimizing profits by controlling costs.Resolving customer issues to their overall satisfaction.Maintaining an overall management style that follows company best practices.