
Adeel Afzal
Flight Services Officer

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About me
Aviator / Aviation Professional
Education

AryBen Flying School Addison TX
2001 - 2001Commercial Pilot License Commercial Flying
D.J Science College
1993 - 1995HSC Pre Engineering
Springfield School Karachi
1991 - 1993SSC Science
Karachi University
1996 - 1998BSC (Engineering) Engineering
Preston University
1998 - 2000MBA Marketing
Experience

Airsoft Solutions (Pvt.) Ltd
Apr 1998 - Dec 1998Flight Services OfficerResponsibilities included providing complete flight planning systems and software to airlinesComputerized Flight Planning as per route, aircraft performance, weight, en-route weather etc.

Gravity Communications (Pvt.) Ltd
Dec 2000 - May 2001Account Service ExecutiveResponsibilities included client servicing and related issues such as devising strategies, campaigns etc.Co-ordination with other departments and disciplines of the advertising agency

Karachi Marriott Hotel
Aug 2001 - Nov 2001Sales ManagerResponsibilities included corporate sales and marketing.

Tyco Fire & Security Pakistan Limited
Jan 2002 - Jan 2004Sales ManagerResponsibilities included marketing of different Tyco products such as (CCTV, Fire Alarm and Fighting System, PA Systems & ADT Monitoring System) in Industrial and Corporate Sector.Conducting researches and marketing plans for new products.

Airblue Limited
Jun 2004 - Nov 2016Responsibilities include:Terminal Handling.Cargo Affairs.Passenger handling.Orderly flow of activities.Managing Delayed/ Diverted flights.Flight Filings.Flight Messages.Liaison with CAA and other airport agenciesFlight Data AnalysisLoad / Trim Sheet ChecksSafety Audits/ Inspections Worked as station head Logistics / Quality Assurance from Dec 06 to Jan 15 Responsibilities include: Quality assurance setup and control Ground operations Inventory management and distribution. In-flight and on ground services monitoring. Working knowledge of all ground operations including traffic, ramp, TGS, catering etc. Vendor negotiation saving company a huge amount in procurements around 30% Responsibilities included:Marketing of airline services, implementation of any new policyOn hands experience on GDS system (SABRE)Creating strategies for optimum sales revenues, liaison with travel agents.Working knowledge of SPAs and SSIMMarket research / analysisSales targets achievements etc.
Manager
Jan 2012 - Nov 2016Asst. Manager Logistics
Dec 2006 - Feb 2012Client Relations Executive
Jun 2004 - Nov 2006
%20Limited.webp)
Serene Air (Pvt.) Limited
Nov 2016 - Oct 2021Airport Services Manager / Deputy Station HeadResponsibilities include:· Developed strong self-supportive shifts, based on sound operating procedures, with built-in flexibility to ensure optimum coordination of work under all anticipated airport conditions. · Circulated new procedures, policies and regulations to concerned areas. · Arranged in-house Professional Training / Courses to update staff regarding new policies, procedures and other professional techniques. In house training for Customer Services to station staff members.. Implementation for Quality Management System.· Introduced electronic filing of relevant documents/ maintenance of records at station that can be accessed in no time apart from manual data · Developed optimum manpower structure at airport to manage all key areas and value added services efficiently and effectively.· Monitored Boeing 737-800 & Airbus A-330 load and trim sheets and changes to weight and balance reports if any. Closely monitored on time performance/ turnarounds by optimizing procedures and saving expenditure by cutting costs on ground handling, fuel and other station overheads by 30%· Negotiated price with GHA saving company a huge amount in Ground Handling charges and other overheads. · Developed Management Information Reports for monitoring and control of performance, time standards, identification and eradication of trouble spots or bottlenecks. · Made budget proposals and monitored progress of work against agreed budget heads saving company a huge amount in expenditures by 15-20%. · Managed personnel efficiently in terms of selection, development, motivation and discipline of employees. · Ensured effective implementation of Safety Management System and Risk Assessment. Show less

Speedbird Aviation
Oct 2021 - Mar 2024Business & Operations Consultant (Comm/ Ops)- Commercial and Operations Management - Project Planning/ Project Management - Concept and scope for AAV operations. - Startup studies and working for a new commuter airline service establishment. - Operations Management. - Project Management - B2B / B2C Solutions - Buss Development

Exponent Technology Services
Mar 2024 - nowManager Operations & Training
Licenses & Certifications

Crew Resource Management
Institute of Safety and Human Factors
Airside Management
Airblue- View certificate

Train the Trainer
LinkedInAug 2022 
ICAO Safety Management System
Pakistan Civil Aviation Authority
Emergency Response Plan
Pakistan International Airlines- View certificate

Communicating with Confidence
LinkedInAug 2022 
Search and Rescue Course
Pakistan Civil Aviation Authority
Dangerous Good Regulations CAT 6
Menzies-RASAug 2020- View certificate

Project Management Skills for Leaders
LinkedInAug 2022 - View certificate

Business Development: Strategic Planning
LinkedInAug 2022
Honors & Awards
- Awarded to Adeel AfzalDedication Award airblue Limited Jun 2015 On Completion (10 years of dedication with the airline)
- Awarded to Adeel AfzalBest Overall Performance airblue Limited Jun 2005 Was awarded in recognition to the Best OverAll Performance
Languages
- enEnglish
- urUrdu
- arArabic
- puPunjabi
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