Madeline Downs

Experience

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  Kid Power, Inc.

  Jan 2019 - May 2019

  Site Associate

  Provided support to students in completing assignments, improving reading skills, and fostering engagement through various activities and gamesManaged a diverse group of 15-30 students at an after-school programDemonstrated effective communication and empathetic approach towards children

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  American University Mythology and Folklore Club

  Sept 2021 - Feb 2022

  Social Media Director / Event Coordinator

  Managed social media presence for American University’s Mythology and Folklore Club, utilizing Canva to design and post engaging weekly updates and announcements on Instagram.Effectively communicated with club members, promptly responding to inquiries via direct messaging platforms such as WhatsApp and LinkedIn.Coordinated virtual events using Zoom, ensuring seamless execution and attendee engagement

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  Find My Parent

  Jan 2022 - Oct 2022

  Advocacy Intern

  Produced and scheduled engaging social media content across multiple platforms (Facebook, Instagram, Twitter, LinkedIn, YouTube) utilizing tools like Canva, Hootsuite, and LaterOrchestrated successful social media campaigns to promote organization's events, podcasts, and other media materialsDeveloped and maintained monthly social media calendars using Google Sheets or Excel for effective planning and executionEstablished and managed new social media accounts to expand reach and enhance campaign effectivenessUtilized various platforms such as Degoo, Discord, and Zoom for efficient communication and collaboration in the role Show less

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  DigiTAL

  Feb 2022 - Aug 2022

  Outreach Intern

  Conducted thorough research on potential partners, clients, and donors to support business development efforts.Utilized Salesforce to efficiently manage and document all contact interactions.Generated engaging blog posts to increase brand awareness and enhance digital presence.Proficiently utilized Google Suite and Zoom for effective communication and collaboration within the team.

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  CPRS Physical Therapy

  Jun 2022 - now

  Office Administrator

  Managed appointment scheduling, patient chart updates, payment collection, and phone call handling while ensuring accuracy and efficiencyVerified insurance benefits and maintained organized documentation through scanning, copying, uploading, and faxing of documentsProficiently utilized various platforms including HylaFAX, MicrosoftExcel,Word, POS systems, Availity, NaviNet, PaperScan, Ring Central, DataMotion, Skype, and Outlook Office to streamline administrative processesPrioritized patient satisfaction by delivering high-quality service and addressing their needs effectively. Show less