Stephen Odero

Experience

• 

  University of Nairobi

  Sept 2017 - Sept 2022

  Configuring and troubleshooting LAN Access Points at the University of Nairobi Confucius Institute.Installing, configuring, and upgrading computer hardware, operating systems, and software applications for departments.Network design and implementation using IP Addressing, TCP/IP protocols, and LAN configuration.Conducting Application and operating system upgrades, deployment of software updates, and configuring new networking devices.Managing Active Directory account and user roles by adding, removing, and updating user account information and resetting passwords.Proactive suggestion to the internal team for technology upgrade and optimization.Managing and maintaining the organization’s information systems infrastructure. Show less

  • User Support and Maintenance Technician

    Jul 2022 - Sept 2022

  • Engineering Student

    Sept 2017 - Sept 2022
• 

  Kenya Meteorological Department

  Jun 2021 - Aug 2021

  Engineer Intern

  Configuring network switches, wireless Access Points, and routers at the International Meteorological Training and Research Institution using console and PuTTY to enhance end-user connectivity.Network design and implementation using IP Addressing, TCP/IP protocols, and LAN configuration.Troubleshooting and fault correction of electrical. network, and electronic devices and systems.Maintaining and diagnosing computer systems and providing 1st Level Hardware and Software Support.Ensuring network infrastructure runs and performing proactive and preventive maintenance using diagnostic tools such as ping, Wireshark, and traceroute. Show less

• 

  Prime Telecoms Limited

  Sept 2022 - Dec 2022

  Telecommunications Intern

  Assist in implementing Fiber Optic installation for the Government Common Core Network (GCCN) project.Conducting reviews and documentation of lessons learned for improvement.IT support addressing hardware and software issues, troubleshooting, diagnosing computer systems, and resolving technical issues.

• 

  AFROTEL GROUP

  Mar 2023 - now

  Telecommunications Engineer

  Agile IT Support and providing solutions to network, software, and hardware-related issues to colleagues.Executing infrastructure installation, upgrades, migrations, and system integrations for Nokia and Ericsson modernization projects countrywide.Troubleshooting customer issues, fault isolation, and providing appropriate communication and solutions to technical problems during project implementation.Field Service Engineer concerned with configuration, commissioning, and integration of the new Nokia Radio Access Network systems according to customer specifications for GSM, UMTS, LTE, and NR.Assist in performing Drive Tests for Network performance monitoring, analysis, and optimization for Nokia networks.Support in Ethernet LAN termination and cabling for NEC MPBN Migration for Airtel KE.Ensuring client satisfaction by promptly responding to installation escalations for fault correction for network systems.Implementing and supporting customer-based products for Nokia and Ericsson BSS.Implementation and configuration of NEC, Aviat, and Nokia Microwave links network infrastructure Team Lead assigning tasks to project team members, monitoring progress, and ensuring completion of the project. Show less