Adam Burton

Experience

• 

  Computer Renaissance

  Aug 2006 - Sept 2007

  Lead Technician

  Computer repair, Laptop repair, Software installations, data backups and recovery, building custom systems, soldering, upgrades, SOHO networking, sales, cashiering, ordering parts, inventory and public relations.

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  Graxis Solutions

  Sept 2007 - Dec 2013

  I.T. Consultant

  PC repair. SOHO networking. I.T. Consultation.

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  Vital Network Services

  Dec 2013 - Jan 2016

  NOC Technician

  Vology purchased Vital Network Services. Continuous monitoring and management of customer networks. Generating and processing tickets for customer support. Troubleshooting and identifying LAN/WAN faults, configuring local credentials and reviewing access control lists (ACL's). Assist in isolating over utilization due to DDoS attacks or broadcast storms. Ensuring SLA’s are followed. Identifying alarms, perform diagnostics and initiate Cisco TAC cases / RMA’s. Identify and report circuit faults. Coordinate dispatch requests with appropriate teams and document arrival of field engineers / spare parts. Perform pro-active escalations when problems are identified. Validate customer entitlements. Manage and coordinate resolution actions with the customer. Issue resolution and documentation. Resolution validation and ticket closure. Administration duties such as updating customer information, contact lists, circuit ID’s, service manuals and customer specific processes. Ensuring alarm receipt and processing procedures are followed. Show less

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  Vology

  Jan 2016 - Sept 2016

  NOC Technician

  Continuous monitoring and management of customer networks. Generating and processing tickets for customer support. Troubleshooting and identifying LAN/WAN faults, configuring local credentials and reviewing access control lists (ACL's). Assist in isolating over utilization due to DDoS attacks or broadcast storms. Ensuring SLA’s are followed. Identifying alarms, perform diagnostics and initiate Cisco TAC cases / RMA’s. Identify and report circuit faults. Coordinate dispatch requests with appropriate teams and document arrival of field engineers / spare parts. Perform pro-active escalations when problems are identified. Validate customer entitlements. Manage and coordinate resolution actions with the customer. Issue resolution and documentation. Resolution validation and ticket closure. Administration duties such as updating customer information, contact lists, circuit ID’s, service manuals and customer specific processes. Ensuring alarm receipt and processing procedures are followed. Show less

• 

  Digital Hands

  Sept 2016 - Sept 2018

  Cyber Operations Security Specialist

  • Monitor security systems and analyze potential threats using security solutions (IDS/IPS, Anti-Virus, SIEM, Firewalls, Vulnerability Scanners)• Analyze network traffic to assess, prioritize and differentiate between potential intrusion attempts and false positives• Perform event log analysis, incident response to security alarms, and network monitoring for health and availability of client’s systems.• Investigate indicators of compromise to determine trends and eliminate threats within the customer’s environment.• Communicate security incidents to clients regarding intrusions and degradation of their network infrastructure, applications and operating systems within customer expectations.• Use of regular expressions to parse data on raw log from a variety of sources. • Automation and streamlining of processes using regular expressions and Powershell.McAfee (ESM 9.5.1, ePO 5.1.2, NSM 8.2), Palo Alto 6.1, Checkpoint R77.30, IBM QRadar 7.2.4, Cisco IPS Manager Express 7.2.7, SEPM 12.1.6, Sourcefire 5.4.1.6, WatchGuard, PRTG, QualysGuard 8.7.4.3 Show less

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  Raytheon Intelligence & Space

  Sept 2018 - now

  • Threat Analysis• Incident Response• Threat Hunting and Mitigation• Log Analysis and interpretation• Helped standardizing formats for incident response and incident escalation.• Trained SOC personnel on day to day operations, usage of tools, threat analysis, behavior, and Incident Response• Performance of a start-to-finish incident response triage, from initial detection to completion of a detailed and thorough after-actions report.• Monitor, hunt, and manage custom content for multiple customer networks across many different applications and platforms including: RSA Netwitness, IBM Qradar, McAfee ESM, and NSM. FireEye family of Security appliances. Splunk. Sumologic. Carbon Black family of Security Appliances. HP Arcsight. Palo Alto. LogRhythm. Proofpoint. Threat Response. CounterTack. Symantec ATP. Show less

  • Threat Monitoring Operations Manager

    May 2021 - now

  • Raytheon Cyber - Senior Security Analyst - Shift Lead - Threat Hunter

    Sept 2018 - May 2021