Talk to sales Try for Free
Prachi Chaudhary

Prachi Chaudhary

Process Associate

Followers of Prachi Chaudhary325 followers
location of Prachi ChaudharyDelhi, India

Connect with Prachi Chaudhary to Send Message

Connect

Connect with Prachi Chaudhary to Send Message

Connect

  • Timeline

  • About me

    Senior Lead Analyst || Global ATM Operations || Accounting || Reconciliations || Disputes & Network Adjustments || Ex-Genpact || Ex- Heritage beverages Pvt. Ltd.

  • Education

    • Dyal Singh College

      2010 - 2013
      Bachelor of Commerce - BCom Commerce Second Devision

    • Father Agnel School

      -
      Bachelor of Commerce - BCom Accounting

    • Institute of Management Technology, Ghaziabad

      2013 - 2016
      Post graduate diploma in managment Finance and international business

  • Experience

    • Genpact

      Apr 2015 - May 2016
      Process Associate

      Started my career in developing skills on different softwares like SAP, MS excel, Oracle

    • HERITAGE BEVERAGES PRIVATE LIMITED

      May 2016 - Jun 2017
      Executive Assistant

      Handles Core Accounting profile like Cash flow statement, Bank reconciliation statement, Petty cash book, Compilation of stock statements

    • American Express

      May 2017 - now

      Responsible for recovering approximately $50K from partners and saved potential write offs from Amex's Books of Ledger. Responsible for Onboarding & Training new folks in the Team. Implemented the ATM Central Participant Repository leveraged by teams across different locations.Played a Pivotal role in implementing RPA process (Robotic Process Automation).Became the Subject Matter Expert in Global ATM Disputes Team. Responsible for single handedly managing 360+ accounts migrated from UK, applied auto-match rules to save manual hours. Recognized as top performer during that year.

      • Senior Lead Analyst

        Sept 2021 - now

      • Lead Analyst

        May 2019 - Sept 2021

      • Analyst

        May 2017 - May 2019

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Prachi Chaudhary
      Q1’ 2024 Reward and Recognition American Express Jun 2024 I am proud to share the remarkable achievement of the Leading Light Team in resolving critical risk events affecting two ATM Service Providers. Due to a switch issue in the Thailand and Türkiye markets, approximately 3,300 CMs across 71 issuers in 41 global markets were impacted. The remediation effort was immense, equivalent to six months of BAU volumes, yet our dedicated team of three colleagues managed to complete it within the challenging timelines by the end of Q1 2024. This not only… Show more I am proud to share the remarkable achievement of the Leading Light Team in resolving critical risk events affecting two ATM Service Providers. Due to a switch issue in the Thailand and Türkiye markets, approximately 3,300 CMs across 71 issuers in 41 global markets were impacted. The remediation effort was immense, equivalent to six months of BAU volumes, yet our dedicated team of three colleagues managed to complete it within the challenging timelines by the end of Q1 2024. This not only enhanced the partner experience but also ensured the timely closure of a significant risk event milestone, demonstrating exceptional commitment to Network Settlement Governance and Operational Excellence. Show less
    • Awarded to Prachi Chaudhary
      Network Hero in Collaboration for 2022 Vice-President Dec 2022 Let's call it a wrap for 2022 with recognition from Vice President for Q4 achievementLooking forward to new opportunities in 2023
    • Awarded to Prachi Chaudhary
      Employee of the Month Manager Oct 2021 Responsible for recovery of funds for all the Non-dispense transactions at the terminal and till date retrieved $18K approximately funds from partners.
    • Awarded to Prachi Chaudhary
      GNS Talent Q4 2021 (2,000 Blue Awards) President, American Express Jan 2021 For contributing in write off reduction by 30% for all the ATM partners.
    • Awarded to Prachi Chaudhary
      Employee of the month Senior Manager Jul 2020 Single handedly prepared ATM CPR (Centralised Partner Repository), which is One stop shop Report for all partners which is accessed by management across India-UK border.
    • Awarded to Prachi Chaudhary
      1,000 Blue Awards Manager Jun 2019 Single handedly managed the complex 356 ATM Accounts, maintained healthy reconciliation reporting and delivered with accuracy.