Assaf Ben Kereth

Assaf Ben Kereth

Sales, Service and Technical Support

Followers of Assaf Ben Kereth230 followers
location of Assaf Ben KerethTel Aviv-Yafo, Tel Aviv District, Israel

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  • Timeline

  • About me

    Customer Service Manager enthusiast II B2C & B2B Experience Obsessed

  • Education

    • Jolt.io

      2021 - 2021
      Customer Success Manager
    • The College of Management Academic Studies

      2001 - 2004
      Bachelor's degree Communication and Media Studies
  • Experience

    • Cellcom

      Jan 2006 - Dec 2010
      Sales, Service and Technical Support
    • Sunorama Cruises סנורמה שירותי תיירות בע"מ

      Feb 2012 - Dec 2012
      Sales And Service Agent

      Sales and Service Agent at Royal Caribbean's Official Sales Representatives in Isrel* Customer oriented role.* Selling cruise ship vacations for Sunorama's customers.* Working closely with Israeli travel agents .* Working closely with private customers.* Representating and Supporting the Royal Caribbean Corporation and its brands.

    • Cruiseit - cruise agency

      Jan 2013 - May 2021
      Cruises Account Manager

      **Company has been on hiatus since COVID19 started** * Cruise Advisor and Travel Agent - Customer oriented role * Selling Cruise Packages including up-sells and cross-sells for a complete experience* Retention of hundreds of satisfied customers* Building and maintaining a strong relationship with repeating clients* Accompanying customers since initial lead until they're return home* Working closely with tourism suppliers and vendors - Cruise Line Corporations, International Airlines, Hotel Providers, Transfer Services etc.* Working with various systems: GDS - Amadeus, Gilboa, Odyssea Show less

    • Sunorama Cruises סנורמה שירותי תיירות בע"מ

      Jun 2021 - now
      Sales and Service Representative

      I have returned to Sunorama as sales & service agent, providing both customers and travel agents nationwide the assistance in booking worldwide cruises. This role consists of constant contact with Royal Caribbean & Celebrity Cruises HQ. As an expert in International cruises for an over a decade career, I can use my expertise in order to magnify the experience and joy of cruising.

  • Licenses & Certifications

    • Travel Agent and Tour Operator

      Israel's School of Tourism
      Oct 2011
    • Certified Tour Guide / Director

      Ophir Tours
      Jan 2010
  • Volunteer Experience

    • Radio Broadcaster and Musical Editor

      Issued by KZRadio on Jan 2018
      KZRadioAssociated with Assaf Ben Kereth
    • Radio Broadcaster and Musical Editor

      Issued by Kol Hacampus on Jan 2002
      Kol HacampusAssociated with Assaf Ben Kereth