Sony Gupta

Experience

• 

  Ujjivan Small Finance Bank

  Oct 2018 - Jan 2022

  • Support and explain the benefits to customers to open account (Current, Saving) in Ujjivan Bank.• Convince the Customers to open Recurring & Fixed Deposits.• Convince the Customers to invest via Ujjivan Bank.• Encourage the Customers for Adhoc 3rd Party Sales i.e – Life and General Insurance.• Support and Amend the required changes in updating banking forms. • Amend the changes in updating the personal (Phone No., Nominee, Adhaar link and pancard) details in Accounts. Show less

  • Financial Inclusion Officer

    Apr 2021 - Jan 2022

  • Digital Banker

    Oct 2018 - Mar 2021
• 

  Axis Bank

  Jan 2022 - Dec 2023

  Assistant Manager

  •Receiving the working cash for the day and counting it before the shift begins.•Accepting deposits of both cheques and cash and validating deposit slips.•To answer queries and to assist customers with account related issues.•Verifying customers, admitting them to their safety deposit boxes and opening and closing vaults.•Balancing of the checks and cash at the end of every day.

• 

  Utkarsh Small Finance Bank

  Apr 2024 - Jun 2024

  Branch Operations Manager

  Develop and implement branch operations strategies to ensure efficient and effective operationsMonitor and analyze branch performance metrics to identify areas of improvementManage branch staff, including recruitment, training, and performance management