Rob Aquino

Experience

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  ON Technology Corp

  Apr 1992 - Feb 1997

  • Supported networking configuration and conflicts involving cross-platform applications (Windows/Mac)• Resolved software installation conflicts and network issues involving Appletalk, IPX, TCP/IP, NetBIOS• Co-authored Windows Help file for Meeting Maker XP• Assisted development and QA personnel in testing products before release• Assumed responsibility for specific corporate sites, including site visits• Managed online boards, such as America OnLine and EWorld• Provided product training for customers and new support reps• Repaired customer data files when deemed necessary• Reviewed product documentation Show less

  • Quality Assurance Engineer

    Apr 1995 - Feb 1997

  • Senior Product Support Representative

    Apr 1992 - Apr 1995
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  Biztravel.com

  Mar 1997 - Jun 1997

  Quality Assurance Engineer

  • Feature testing and planning for bizReservations; an internet based travel agency• Designed and implemented graphical help pages in HTML for bizReservations• Wrote detailed test plans for bizReservations website• Compatibility testing of main Biztravel.com web site, using Netscape Navigator, Internet Explorer, AOL• Performed functionality testing on daily builds

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  Shoplink, Inc

  Jul 1997 - Oct 1997

  Quality Assurance Team Leader

  • Coordinated in-house testing for Shoplink, a Windows-based CD-ROM home shopping application• Communicated on daily basis with Elcom International, developers of the Shoplink application• Wrote detailed test plans for various segments of the Shoplink application• Performed daily functionality testing, as well as verified and tracked in-house defect reports

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  Lotus Consulting Group

  Nov 1997 - Feb 1998

  Quality Assurance Engineer

  • Performed feature testing for IQPort, a web-based online knowledge commodity trading system• Created instances of weekly builds of the product on UNIX boxes• Wrote detailed functional test plans and was responsible for discovering bugs, as well as writing up bug reports• Communicated daily with developers in the UK

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  Lotus Development

  Feb 1998 - Mar 2001

  Quality Assurance Engineer

  • Worked with and performed feature testing on various components of a Domino-based knowledge management server, including spidering (i.e. gathering information from web, Notes, and files), system index, and server setup• Lead tester for Live Broadcasting feature, utilizing RealNetworks and Windows Media technologies• Tested and was responsible for all aspects of product, focusing on HMC interaction with Notes e-mail,replication, routing, and security• Performed compatibility testing with other Domino-based add-on products• Wrote and executed test scripts daily on Windows NT, 95, 98, and 2000 platforms• Worked with IBM-New York development team• Lead tester on Domino Doc, Lotus’ Domino-based document management system• Performed feature testing for Domino Doc Imaging Client, which provides desktop-based imaging, annotation and OCR capabilities Show less

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  Visible Markets

  Jun 2001 - Aug 2001

  Quality Assurance Engineer

  • Performed feature testing for VisibleMarkets.com, an online marketplace for bond trading• Lead tester on features such as anonymous instant messaging and e-mail• Assisted in custom templates for in-house bug tracking system using SQL and HTML

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  ITA Software

  Jan 2002 - Jun 2009

  Senior Quality Assurance Engineer

  • Performed diagnosis/analysis of specific bugs and enhancements for QPX - ITA Software's airfare search engine - using both XML and proprietary internal raw query language.• Tutored and mentored new and junior QA members on QA methodologies, customer server setup/configuration, XML structure, and assertion creation.• Created automated XML assertions for all new features.• Supported weekly emergency backport cycles.• Conceived and authored specific QA test plans.• Led QA effort for initial implementation of QPX ReShop, a search engine extension for existing reservations.• Created and executed test strategies, scenarios, and queries for all aspects of ReShop launch effort.• Extensive and direct communication with launch customers, including weekly phone meetings, daily exchange of test scenarios, and on-site visits.• Led initial QA test effort for QRes - ITA Software's airline reservation product.• Tested initial development of historical airfare data loads.• Tracked and updated status of bugs using in-house database. Show less

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  Thomson Reuters

  Aug 2009 - Aug 2013

  Senior Quality Assurance Analyst

  • Sole tester for IFRMarkets.com integration into Eikon, Thomson Reuters' real-time financial market data product grossing 20+ million dollars of annual revenue.• Responsible for QA planning, including release scheduling with development and product management.• Wrote and executed detailed test plans for all development stages, including security, platform integration, data integrity, and user interface.• Daily bug tracking, product management, and triage via JIRA, Bugzilla, and Fogbugz.• End-to-end testing of the performance and stability of the Fountainhead parsing system, including accuracy and reliability of fixed income quotes via email and web.• Developed and maintained daily running of proprietary automated QA scripts as well as through commercial testing products JMeter and QuickTest Pro. Show less

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  Orderbot

  Aug 2013 - Aug 2015

  Quality Assurance / Product Expert

  Orderbot Software consists of both 1) a complete order management system configurable on a client-to-client basis and 2) front-facing websites for many of these clients.• Responsible for implementing Dev-QA procedures including establishment of bug/feature-request lifecycles.• Collaborated with development and created initial company test plan architecture for external (web) and internal (database) software; wrote top-to-bottom test plans for all features.• Author and editor of specifications for new Orderbot.com features and functionality.• As lone tester, performed tests on all daily outgoing features and bug fixes for ~30 customers.• Project leader in publishing company's initial companion iPad application.• Managed development queue for 3 on-site developers on a daily basis. Show less

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  Applause

  Jan 2016 - Jan 2018

  QA Tester

  • Perform feature, functional, exploratory testing for various third-party companies via Applause/UTest

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  RobQ Music Productions

  Jul 2016 - now

  Freelance Audio Engineer / Music Producer

  • Specializing in production and recording of popular music (rock/rap/pop/country). • Certified in Pro Tools and Ableton Live, using combination of tools to help artists fully achieve their artistic goals.• Mentored and was studio advisor to students at SAE-Harbourside Studios in North Vancouver, providing engineering, production, and writing help during student studio hours.• Musician/writer with 30 yrs experience in guitar, songwriting, and touring bands.• Skills include detailed Pro Tools editing, mixing, pitch correction, music theory, songwriting.• Credits upon request. Show less

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  Cold Narly Generation

  Oct 2017 - now

  Music Producer / Audio Engineer

  • In-house and remote producer/mixer for Cold Narly Generation [CNG] Studio clientele.• Engineer/Producer for all genres, currently focused mainly on hiphop, rap, soul, folk, vocal.• Studio and home Pro Tools setups to deliver professional mixes for local and international clients weekly.• Editor/mixer/voiceover actor for studio commercials and community advertisements.• Provide session work (guitar/keys/drums) and songwriting assistance for clientele on an as-needed basis.• Music workshop teacher/leader at local schools and community centers, teaching and demonstrating recording and production techniques through presentations and one-on-ones.• Host/writer of online CNG quick-video music series "The Music Insider"• Writer/editor for company newsletter. Show less

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  TenEleven Group

  Jan 2018 - Apr 2020

  Software Quality Assurance Engineer

  • Tester of in-house developed EHR software (Electronic Health Record) eCR.• Central testing focus includes complex medical billing through myriad insurances, medication dispensing functionality, and hundreds of constantly updated patient behavioural and mental health forms.• Daily use of SQL to verify database integrity while testing backend features.• Responsible for story-writing and daily documentation of testing coverage in Agile environment.• Chairperson of inaugural company UX committee, spearheading longterm commitment within sprints to constantly improve product user experience. Show less

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  U.S. Small Business Administration

  Apr 2020 - now

  Software Quality Assurance

  • QA team lead for ongoing Federal Government rewrite of in-house disaster recovery application.• QA lead for National Data Analytics Research Team (DART) • Responsible for generating national disaster monitoring tables published for the executive office on a weekly basis. • Provide daily quality assurance on disaster maps, charts, tables, and miscellaneous high priority federal emergency documents, including but not exclusive to 2025 California wildfire updates. • Lead tester on completed 4 month project to port internal support application by utilizing system, regression, and data integrity testing via database analysis and manual test scenarios. • Responsible for overseeing QA team test plan design, content, and delivery to ensure government compliance and QA standards. • Assisted dev in implementation of automated testing using Selenium in C#. • Responsible for daily regressions using automated scripts and tracking via Azure board (ADO). • Conduit between QA team, Project Management, and Development - gathering specifications and managing daily bug tracking and team member sprint tasks via Azure DevOps. • Agile shop consisting of 2-week sprints. Show less