
Camille J. Hannah, PMP
Sales/Store Manager

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About me
Assistant Director, Healthy Aging, Community Impact & Investment
Education

Tourism Training Institute
2004 - 2006Diploma Business Management, Tourism Major
Project Management Institute
2020 - 2020Project Management Professional (PMP) Project Management
The University of British Columbia
2007 - 2008Business Writing Certificate Business Writing Certificate
Langara College
2010 - 2011Advanced Certificate Project Management
Douglas College
2014 -Associate of Arts (A.A.) Communications Major
Experience

Cell One Communications Inc
Jan 2005 - Jan 2007Sales/Store Manager* Responsible for the recruiting, management and career development of sales associates in multiple retail locations.*Managed store budget and successfully contributed to the organizations financial profitability.Instituted staff incentives that elevated personnel performance while building morale and peaking motivation.Accomplishments * Exceeded targeted sales quotas in wireless products, accessories and home bundles by 10%.* Escalated to management status within four months of sales consulting. Show less

Courthouse Technologies Ltd
Jun 2007 - Feb 2012Project & Support Manager, Product Trainer* Assembled both company and client resources to establish teams and appoint team leaders appropriate to the project.* Developed project scope, set goals, timelines and deliver dates.* Organized teams to ensure availability of required resources at appropriate times in the project cycle.* Built credibility, established customer relationships, set expectations and maintained communication with clients at multiple levels.* Conducted weekly, bi-weekly and monthly project meetings to ensure project tasks and assignments aligned with realistic yet assertive project goals.*Executed project tasks effectively, minimizing project risk.* Travelled to client sites across Canada and the U.S. to conduct on-site training and Go-Live support.* Recommended and improved on company policy and procedure to streamline project flow.* Coached, mentored and led support personnel within a team environment.* This role also included demonstrating products to potential customers when company is selected as a final competitor, in addition to conducting product demonstrations at trade shows internationally.Accomplishments* Served as the sole Project Coordinator for two of the company's largest accounts: The Unified Courts of the State of North Dakota Judiciary and the State of Maryland Judiciary - accounts totaling over $2.2 million-dollars.* Effectively reduced project timelines from kickoff to Go Live by 23%*Escalated through sales, client support, training and Project Management positions within a short five year period. Show less

United Way of the Lower Mainland
Aug 2012 - Jan 2013Campaign Associate - Media & Communications* Managed multiple fundraising campaigns simultaneously in the media & communications, education and community agency sectors* Motivated, educated and inspired workplace staff to contribute to their communities by liaising with volunteer campaign chairs and committees * Strategized best practices to increase participation, awareness and fundraising, while considering the needs of diverse environments* Led moving presentations at kick-offs and campaign events in diverse settings, educating potential donors on United Way’s impact*Worked very well under pressure, met deadlines and exercised tact and discretion* Supported all team members, problem-solved issues and managed confidential informationAccomplishmentsManaged 17 simultaneous fall campaigns raising over $600,000 towards the United Way bottom line, exceeding fundraising goalsNotable personal recommendations from the Director of Workplace Campaigns at United Way, Associate Director of Community Investment at Bell and the VP of Promotions & Community Investment at the Pacific Newspaper Group Show less

United Way British Columbia
Feb 2013 - nowAccountable for meeting the program, project, operational, stakeholder, and communication needs of UWBC’s provincial seniors’ initiatives. Responsibilities include program integration, budget control, contract management, stakeholder and government relations, capacity building, process improvement, and event management.Accomplishments• Created and lead the Integrated Management Office (IMO) whose purpose is to ensure UWBC’s Government Relations & Programs Department prioritizes efforts based on strategies and initiatives that support older adults in B.C. to remain active, connected, and engaged. The IMO administers and supports the Department’s standards, methodologies, policies, procedures, templates, tools, management systems, and technologies, as guided by strategic goals.• Control, forecast, and reconcile over $35M in annual funding from various sources including provincial and federal governments, academic institutions, private foundations, and donors.• Launched UWBC’s “Safe Seniors, Strong Communities” initiative – a coordinated, province-wide response to the COVID-19 Pandemic that linked seniors and volunteers to emergency non-medical services, in partnership with B.C.’s Ministry of Health, Office of the Seniors Advocate, and bc211.• Manage many of the Department’s provincial program evaluations by bridging evaluation needs, goals, and outcomes with hired consultants, adhering to project scope, quality factors, and deliverable acceptance, while controlling budgets and timelines.• Planned, coordinated, and managed three Provincial Summits on Aging, seven annual Better at Home Provincial Meetups, and many other regional and local events from 2012-2022, annually and biennially, assembling over 600 provincial program staff, policy makers, and other stakeholders for broad, multi-day strategic planning, learning, and networking.• Continuously coach, mentor, and inspire colleagues to advocate assertively for themselves and their professional priorities. Show less
Assistant Director, Healthy Aging
Sept 2023 - nowProvincial Coordinator - Operations & Healthy Aging, Government Relations and Programs
Feb 2013 - Sept 2023

United Way of the Lower Mainland
Jan 2015 - Sept 2015Program Communications - Success By 6* Responsible for supporting steadfast communications between the Success By 6 Provincial Office and local program coordinators, general public and the media.* Facilitated knowledge sharing and supported the Community of Practice among local programs by supplying information, tracking trends and developments, supporting training efforts, and documenting and maintaining vital information.*Administered and maintained a website, intranet site, and social media sites specific to the initiative.* Supported the management and planning of logistics for Success By 6 special events. Duties included: identifying locations, negotiating contracts, assisting in the development and management of event budgets, managing invitations, organizing catering and location set-up, monitoring registrations and coordinating the payment of invoices.* Assisted in the creative production of articles and success stories for distribution in the newsletter.* Assisted in the development, administration and implementation of marketing and communications related initiatives, such as: newsletters, brochures, training materials and forms.* Responded to oral and written inquiries from internal and external sources.* Controled budgets, contracts and continuous learning, adhering to strict project management processes. Show less
Licenses & Certifications
- View certificate

Project Management Professional (PMP)
Project Management InstituteAug 2020
Languages
- enEnglish
- frFrench
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