Md. Shafiur Rahman

Experience

• 

  Grameenphone Ltd

  Nov 2010 - Aug 2013

  Support Engineer, QAS,Networks Department under Technology Division.

  1. Working Function of BTS, Tx, Rx, IF Cables, Microwave/Radio wave Antenna, RBS System, ATS Function. 2. Good communication skill. 3. Hardware maintenance & troubleshooting etc.

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  Crystal Technology Bangladesh

  Nov 2013 - Apr 2014

  IT Support Engineer

  Project (Govt. Hospital Automation System Country Wide)• National Institute Of Kidney Diseases & Urology (NIKDU).• Azimpur Maternity Hospital, Bangladesh.Focus Area: (Implementing And O & M of all Govt. Hospital Automation System under Dhaka City).• Total Network monitoring & maintenance, Data Backup etc.• Root Cause Analysis of networks faults.• Generate Management Review Report Of the Current Project States.• On Hand Training to the System users (System Admin, Doctors, Nurse). Show less

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  Haque Group of Industries

  Apr 2014 - Feb 2017

  Executive IT

  • Configuration & Maintenance Experience on MikroTik Cloud Core Router 1036 & Other MikroTik Routers.• Install, Configure, Maintain LAN, WAN and Effective Support Including Hardware, Software, Troubleshooting & Networking.• Network Asset Management and Planning.• Reporting of Network Operational Status.• Microsoft AD, ADC, Exchange 2016 Configuration & Maintenance.• Barracuda Spam Firewall Device Monitoring.• Setting up New Users/Email Accounts and Profiles and Dealing with Password Issues, Concerning Email/Wi-Fi Connections.• Antivirus Server (Kaspersky Endpoint Security Center License Antivirus Software).• Skype for Business (SFB) Servers, (Front end, Edge, Certificate, SQL, Office Web Word Server) Maintenance. Show less

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  A.T. Haque Limited

  Mar 2017 - now

  Senior Executive, IT Operations

  • Managing Operational Support of Enterprise Network Infrastructure, Various IT Systems.• SAP Basis Administration Support (SAP and Fiori Database and Application Servers Monitoring and Regular Maintenance).• Data Network & Internet Connectivity Troubleshoot and Support.• Ensure up3 Network Sites Comprising Active Datacenter at Gulshan, Passive Datacenter at Tejgaon – DR and Tongi Server Room).• SAP System Log & Data Backup & Support for the Key / End Users.• Manage User Authorization in SAP.• Support & Troubleshoot Activities in Cisco Servers (UCS 220 M), SAP HANA Appliance (C460-M4), ASA Firewall, Layer3/Layer 2 Switches, WLC, APs & Apple Airport Express, Airport Extreme APs.• Operating System Setup - RED HAT Linux Enterprise 7.0, SAP SUSE Linux 2012 SP1 & Windows Server 2012 R2 Standard Operating System, Version 6.3(Build 9600) Features Required Role & rpm Online or Offline Installation for SAP S/4 HANA Systems. • Perform Daily Backup Operations, Ensure all the Required File Systems and System-DB are Successfully Stored to the Appropriate Media (NAS) and to the Disks As Per Schedule.• Virtualization Environment: Hyper-V Manager (Windows), VMware and vSphere.• Policy Procedure Prepare and Vulnerability Assessment Related Activity, SAP S/4 HANA Systems, Firewall ACL Detail Activity, Anti-Spam Activity Etc.• Smart Home-Office (CRESTRON Enterprise Room Solution) and CC / IP / NVR Camera Based Surveillance Solutions for the Organization & Define Process for Managing its Operation. Show less

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  Radiant Pharmaceuticals Limited

  Jan 2019 - now

  • SAP BASIS administration and technical core competencies for tasks including installations and upgrades, problem determination and resolution, software patching, support package application, and performance tuning.• Manage SAP users, authorizations, and profiles.• Responsible for creating and maintaining all Vendor and Material Master records for all sister concern companies of Radiant Pharmaceuticals Ltd.• Server Administration, Maintenance, and troubleshooting of on-premise & Cloud (AWS) Servers. Show less

  • Senior Assistant Manager

    Jan 2025 - now

  • Assistant Manager, ICT

    Jan 2022 - Jan 2025

  • Senior Officer, ICT

    Jan 2019 - Dec 2021