Syed Hamid Ali Shah

Experience

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  LPG Gas

  Nov 2010 - Aug 2011

  Cashier
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  Ufone

  Jan 2012 - Dec 2012

  Customer Service Representative
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  Zong CMPak Ltd

  Jan 2013 - Dec 2014

  Retaile Sales Officer
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  Islamabad Hotel

  Feb 2015 - Oct 2015

  Host

  As a Host the major duties and responsibilities is to Welcome ang greet the guest with smile and present the menu.Answer phone call and schedule reservation for large parties.

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  Alshaya Group

  Dec 2016 - Sept 2019

  F&B Server/ Bartender

  Greet customers and present menusMake suggestions based on their preferencesTake and serve food/drinks ordersUp-sell when appropriateArrange table settingsKeep tables clean and tidy at all timesCheck products for quality Deliver checks and collect paymentsCooperate and communicate with all serving and kitchen staffAdhere to all relevant health department rules/regulations and all customer service guidelines

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  Alshaya Group

  Nov 2019 - now

  Host

  Welcome guests to the venueProvide accurate wait times and monitor waiting listsManage reservationsEscort customers to assigned dining or bar areasProvide menus and announce Waiter nameGreet customers upon their departureCoordinate with wait staff about available seating optionsMaintain a clean reception areaCater to guests who require extra attention (e.g. children, elderly)Answer incoming calls and address customers’ queries Show less