Harold Villalobos

Harold Villalobos

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  • Timeline

  • About me

    Systems Engineer at Palo Alto Networks

  • Education

    • Instituto Tecnológico de Costa Rica

      2003 - 2008
      Licentiate degree Electronic Engineering
    • Universidad Latina de Costa Rica

      2015 - 2016
      Master's degree Business Administration
    • Universidad Latina de Costa Rica

      2012 - 2014
      Master's degree Project Management
  • Experience

    • AEC Networks

      Jan 2008 - Jul 2011

      In this period, I became responsible for managing the engineering team. In this position, I was in charge, directly and indirectly, for all the implementation projects of the company, the certification path of the engineers and their work distribution. While maintaining my Pre/Post Sales Engineer responsibilities. Working as a Pre/Post Sales engineer I had the opportunity to lead and execute many implementation projects in customers like Banks, ISPs, Government, Airports and so on. The projects included solutions like IT Security, VPN, Wi-Fi, Wan Optimization, Load Balancing, Encryption and Infrastructure. This, while supporting the commercial team in the generation of new sales opportunities.

      • System Engineering Lead

        Jan 2009 - Jul 2011
      • Pre/Post Sales Engineer

        Jan 2008 - Jan 2009
    • Westcon CALA

      Jul 2011 - Jan 2017

      Aside from the sales engineering role, on 2015 I also took responsibility as the sales engineer team manager. Part of my responsibilities include: coordinate their workload, certification paths, implement initiatives to help grow sales and, in general, keep the presales service delivery to the highest level. As a sales engineer I was responsible for giving support to channel reseller partners around Central America and the Caribbean as well as the internal sales team. The support included: demos, PoCs, trainings, sizing, bill of material creation, responding to technical questions, reviewing RFPs, and so on. When needed, also gave support to other regions of LATAM.

      • Pre-Sales Engineer & Lead, CCA

        Oct 2015 - Jan 2017
      • Pre-Sales Engineer Specialist, CCA

        Jul 2011 - Oct 2015
    • Palo Alto Networks

      Jan 2017 - now
      Sr. Systems Engineer
  • Licenses & Certifications

    • Certified Ethical Hacker CEH

      EC-Council
      Dec 2020
    • Security+

      CompTIA
      Jul 2020