Regina W. Kruger, MBA

Experience

• 

  Moody's Investors Service

  Jun 1994 - Aug 1994

  Summer Intern

  Research and Financial Analysis

• 

  Capital Cities ABC

  Jan 1995 - Feb 1995

  Intern

  Analyzed financial strength of potential business partners.

• 

  Parallax

  Jun 1995 - Dec 1995

  Accountant & Office Manager

  Responsible for all bookkeeping, accounting and payroll for small boutique investment firm.

• 

  Credit Suisse First Boston

  Feb 1996 - Aug 1997

  Responsible for working with traders and credit analysts on the CS Financial Products side to monitor credit exposure on derivatives transactions. Trained directly with head of credit control to bring vital skills back to New York office.

  • Credit Controller

    Dec 1995 - Aug 1997

  • Credit Controller

    Feb 1996 - Mar 1996
• 

  Mastercard

  Aug 1997 - Nov 2002

  Finance Manager

  Managed a $50 million venture capital fund by building financial models to perform valuations of start-up companies and evaluating their strategic partnership potential.

• 

  Mary Kay Global

  Jul 2009 - now

  Follow-up with clients and new leads to drive bookings, sales, referrals, and to recruit new business partners. Coach appointments to maximize hold rate, listening carefully to clients’ needs. Teach clients either virtually, one-on-one or in groups about self-care and about building self-confidence. Follow-up diligently to maximize client retention. In addition to building my own loyal, high-volume client base, I recruited to build a sales unit of 30+ consultants, developing them through skills training, mentoring and inspiration. I worked to identify leaders within that group and helped them develop their own teams, continually adding and training my own consultants and clients to maintain and grow a high-performance sales unit.

  • Independent Beauty Consultant

    Jan 2005 - now

  • Independent Senior Sales Director

    Jul 2009 - May 2016
• 

  Town Sports International

  Jun 2019 - Mar 2020

  Membership Consultant

  Drove membership sales, ensured that membership feedback was taken into consideration to maximize duration of memberships, managed marketing materials, and worked to improve follow-up processes to drive down the lead-to-sale ratio.

• 

  Fidelity Investments

  Mar 2021 - Oct 2023

  Responsible for providing an exceptional experience for Fidelity's customers with Defined Contribution retirement plans. Translating customer issues into a clearly defined problem with actionable plans for resolution. Responsible for utilizing business partner relationships to ensure that transactions are processed correctly. Demonstrate perseverance to complete tasks that drive to successful end-results for the Fidelity customer base. Use lessons learned to actively participate in the Quality Improvement Process. Show less

  • Retirement Brokerage Representative

    Oct 2022 - Oct 2023

  • Financial Services Associate

    Mar 2021 - Oct 2022