Faizal Hussain

Experience

• 

  Air Pacific (Now Fiji Airways, please visit the Fiji Airways page)

  Apr 2007 - Nov 2011

   Human Resources Department Worked with the HR’s IPHRIS system, updating sick leave and other leave bookings Write up the IPHRIS Manual Compile articles and design Airwaves Customer Relations and Services/ Inflight Supplies/ Cabin Services Handling customer complaints Voyage Reports and analysis Cost Centre Review for Customer Relations, Inflight and Cabin Services Provide reports on flight disruptions and passenger Flight Operations Quality Assurance Project with Manager Quality Assurance Update manuals – Jeppessens, Flight Standing Order, B737, B767 and B747 manual update for tech crew Airport Operations Draft the Baggage Claims Manual, Hotel Contracts Review, Airports User Manual for Tonga Airport Prepare the Induction Presentation Analysis for Nausori Traffic Strategic Planning and Networks Department Prepared the Bi-Monthly Performance Board Report Prepared the Monthly Revenue Analysis Report, Monthly YTD & J-Class Upgrade Report, Monthly YTD & Cargo Revenue Report Port Profile – Coolongatta, Vavau, Niue, Tahiti Business Case Study write up on Vavau – potential to extend services Marketing Department Attached with Manager Fiji and Pacific Islands – attended the Sales Agent Meeting Yield Management – trained on how pricing is done and introduced in the market Products Department – refurbishment of Air Pacific’s Promotional Material Commercial Department – Review Interline Agreements Show less

  • Marketing Analyst

    Nov 2010 - Nov 2011

  • Operations Scheduler

    Sept 2008 - Oct 2010

  • Business Graduate

    Apr 2007 - Aug 2008
• 

  Fiji Airways

  Dec 2011 - now

   Manage Flight Operations Administration Budget Manage the Fuel Budget Fuel Analysis and Reporting Manage Training Budget Manage Air Navigation and Flight Planning Budgets Managing the Company’s AOC’s Fuel Data Entry Flt Ops Department Stock Management

  • Business Analyst & Projects Coordinator

    Nov 2016 - now

  • Operations Analyst

    Dec 2011 - Nov 2021