
Tabetha Zimmerman
Teacher/Bookkeeper

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About me
Implementation Specialist and Business Operations Professional
Education

The George Washington University School of Business
2010 - 2014Business Administration Information Systems and Hospitality ManagementActivities and Societies: Delta Sigma Pi, Hillel Executive Board Minor: Journalism
Experience

Artoga:Yoga, Art, and Theater
May 2007 - Oct 2009Teacher/BookkeeperTaught long-lasting lessons to children suffering ADHD through the use of yoga and theater.Maintained the positive image of the school with parents and the community.Booked events, scheduled classes, and managed payroll in order to have the business run smoothly.

Caps On The Water
Feb 2010 - Aug 2011WaitressServed patrons in a tailored fashion in order to give them the best eating experience.Shared knowledge of sea life, and the restaurant's menu and wine list in order for customers to pick the best dish for them.Supported the team of wait staff by participating in side work and running food and drinks whenever needed.

Colonial Connection
Sept 2010 - Jan 2011CallerServed as an ambassador for The George Washington University promoting positive press. Reached out to alumni and built rapport that improved alumni relations.Raised funds for the university that have drastically improved programs and the ranking of the university.

Elliott School Academic Advising
Mar 2011 - Aug 2012Office AssistantScheduled and managed calendars for a staff of 18.Electronically filed paperwork and managed database in an effective timely matter in order to ensure every student file is up to date.Welcomed students and visitors to the advising office, and acted as a liaison between students and advising staff.

Teach For America
Dec 2011 - May 2012Research InternGenerated reports of the regions schools historical information in regards to test scoresPrepared reports on corps members for the last 5 years in order to develop an analyses of the effectiveness of corps placementEngaged in developmental programs to further myself within the organization and beyond

The Four Seasons
May 2012 - Aug 2013Lead HostessMaintain the quality and standards set forth by The Four Seasons while greeting and serving the guests needs and constantly learning and retraining standards to myself and the rest of the staff.Manage the floor of the restaurant and making sure servers and managers are up to date on all happenings within the hotel.Keep an updated account of all guest experiences in order to keep accurate track of each guest and provide a tailored approach to them as a result.Control the large volume of guests calmly and in a respectful manner at all times and keep the professionalism and positivity flowing throughout the staff on the floor. Show less

The George Washington University
Oct 2012 - Jun 2013Project CoordinatorIndependently conduct research to assist in larger projects to help the office as a whole work more efficiently.Manage logistics for interviewing mid-management and higher positions in order for the office to review candidates on multiple levels.Transcribe notes and carry out any administrative assistance needed in the office.

Farmers & Fishers
May 2013 - Dec 2013Manager in TrainingCross-Trained in all areas of the restaurant; Front Desk, Serving, Bar, and Expo. Trained incoming wait staff and coached the seasoned team members in the standards and expectations we hold for all employees. Conducted first round interviews for potential team members and provided the first in-person impression a potential teammate obtains. Worked on a committee of restaurant managers to publish new training materials that were later used across all 5 restaurants.

Zentan Restaurant at The Donovan Hotel
Jan 2014 - Oct 2016Restaurant ManagerReworked training materials for staff that resulted in Coyle shops for AM service increasing from scores in the 60s to the high 80s.Schedule, staff and manage payroll for a staff of 30+ servers, bartenders, hosts, and support staff.Read and respond to all online reviews and market metrix surveys to help keep the restaurant engaged with our guests and to provide constructive feedback for our team, and to capture a 100% response rate monthly.Oversee hotel participation by managing in room service and amenity programs very closely by spearheading hiring, training, and implemented systems in order to increase market metrix scores.Co-leader of the Guest Loyalty Champion team for the DC, Virginia, and Maryland region where we set internal goals for innovative ways to build our regions brand. Show less

Kimpton Hotels & Restaurants
Aug 2015 - Oct 2016Director of Sales and MarketingBook all private events in Zentan and the DNV surpassing budget goals by 44% in Q1 and 22% in Q2 of 2016.Create marketing materials for both print and inline marketing promotions to engage, and entice our target audiences to increase revenue in all outlets.Capture and maintain local business partnerships to increase private dining and happy hour revenue through targeted initiatives and promotions.

Knightsbridge | 701 Restaurant and Bar
Oct 2016 - Jan 2017Sales And Marketing SpecialistDeveloped and managed a multi million private dining department. Generated leads and organized event logistics.Reported profit and loss in addition to budget forecasting to owner of company.

Steam Hospitality
Jan 2017 - nowFounderRecruit and retain founders from underrepresented groups to cultivate new leaders for the hospitality industry, with 70% of founders have experienced food insecurity and/or homelessness and 82% of founders identify as womxn, non-binary, or trans. Implement data science, finance, and SEO strategies to improve revenue of online sales by 6% annually.Establish strategic partnerships between our portfolio companies and national chains such as Whole Foods, Target, and Hallmark.Lead logistics for two presidential campaign fundraisers for Joe Biden and Pete Buttigieg sourcing all service staff, food, and beverage from our portfolio companies. Show less
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Seldin/Haring-Smith Foundation (SHSF)
Sept 2018 - Jun 2021Head Of StaffCollaborate with senior leadership to develop new business and provide recruiting teams with the tools needed to secure meet foundation objectives. Managed logistics for grantees events to ensure success, implementing a strategy that improved the SEO of our founders which resulted in a published Wikipedia page, google knowledge panel, and re-ranking their google results.

Rock Paper Coin
Jun 2021 - Mar 2022Systems Engineer + Member Success ManagerSpeaking to and collaborating with a variety of people, such as clients, vendors, management and information technology (IT) staff during the creation and maintenance of a systemCreating control features to ensure systems effectively meet the organization’s quality standardsEngaging in quality control procedures to ensure that systems are efficient and operationalDeveloping a cost-efficient system for projects by performing a cost-benefit analysisEnsuring that an organization is operating at maximum efficiency, from sales to member success Show less

National Young Farmers Coalition
Apr 2022 - nowAssociate Director, Information SystemMaintaining efficient relationships with other department heads to determine their technology needs.Implementing new software programs and computer technologies that support organizational goals and objectives.Training and developing teams on their technical skills with software including and not limited to Salesforce, Asana, Wordpress, and Google drive.
Licenses & Certifications
- View certificate

Intro Sommeliere
Guild Sommelier - View certificate

Financial Success for Nonprofits
ECornellJun 2018 - View certificate

Hotel Revenue Management Certificate
ECornellSept 2015
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