Neha Aggarwal

Experience

• 

  Shri Shantinath Trading company

  Jul 2016 - Nov 2017

  Ecommerce Operations Executive (Brand- AJ DEZINES)

  Dynamic E-commerce Executive Manager specializing in order fulfillment for dropship operations, Flipkart Smart, and Amazon FBA (Flex). Proficient in managing inventory through OMS software such as Easy Ecom and Unicommerce, with a focus on optimizing account performance.-Overseeing order fulfillment processes for dropship operations, Flipkart Smart, and Amazon FBA (Flex).-Managing inventory effectively utilizing OMS software like Easy Ecom and Unicommerce.-Analyzing account performance metrics and implementing strategies to improve efficiency andprofitability. Show less

• 

  Kraasa

  Nov 2017 - Dec 2021

  Ecommerce Executive (Brand- Kraasa)

  Dedicated professional with a strong background in warehouse management, overseeing daily operations and leading a team of 15 individuals to efficiently handle a daily order flow of 2000 units. Demonstrated ability to streamline processes and optimize workflow. Promoted to E-commerce Executive after one year, where I successfully managed OMS software and executed campaigns to drive e-commerce sales growth.-Implemented streamlined inventory management procedures, reducing stock discrepancies by 20%within six months.-Product Listing Issues, eCommerce Sales issues, Customer issues, Costumer Fraud management andreturn-reconciliation (in MS Excel) for all portals like Flipkart, Shopclues, Paytm, Amazon, Limeroad etc.-Oversee day-to-day warehouse operations, including receiving, storage, order picking, packing, andshipping.-Led a team of 15 warehouse staff members, providing training, guidance, and performance evaluations. Show less

• 

  DHVY GLOBAL PRIVATE LIMITED

  Dec 2021 - Aug 2023

  Senior Ecommerce Account Manager (Brand- Mozafia)

  Experienced E-commerce Manager with a track record of success in startup environments since August 2021. Proficient in managing various B2B and B2C marketplaces including Amazon, Flipkart, Myntra, and others. Skilled in crafting compelling listing content, optimizing advertisement performance, and implementing targeted coupon strategies. Known for establishing robust tracking systems to assess sales performance in real-time and achieve sales targets with 95% accuracy.-Crafted compelling listing content and concise bullet points, enriching product descriptions andincreasing conversion rates by 30%-Analyzed advertisement performance using metrics such as impressions, clicks, and ROI, optimizingcampaigns and decrease in Advertising Cost of Sales (ACoS)-Implemented targeted coupon strategies, driving a 30% increase in customer retention and repeatpurchases. Administered time- sensitive discount campaigns, leading to a 20% increase in averageorder value and a notable boost in sales revenue.-Established a robust daily tracking system on a SKU level, enabling real- time assessment of salesperformance and achieving a 95% accuracy in meeting sales targets. Utilized portal level trackinganalytics to identify sales patterns. Show less

• 

  The American Grey

  Nov 2023 - Dec 2024

  E-commerce Account Manager

  As an Ecommerce Account Manager, I have been instrumental in driving the digital transformation of the company by successfully onboarding multiple brands onto key ecommerce platforms. My focus has been on expanding market reach, optimizing sales strategies, and ensuring seamless operations for the brands under my management.VS by Sehwag: Currently managing the complete ecommerce business for the VS by Sehwag brand, including onboarding across multiple marketplaces such as Amazon, Myntra, Flipkart, and Ajio. I am responsible for generating revenue, crafting sales strategies, and ensuring sustainable growth for the brand in online channels.Lissymoco & American Grey: Successfully onboarded these brands across all major ecommerce marketplaces, ensuring optimal visibility and sales performance.Collaborating closely with demand planning and warehousing teams to ensure smooth order fulfillment and minimize disruptions.Providing key insights into customer shopping trends to inform assortment decisions and identify gaps for improvement.Managing retail software (mSell) to drive GT (General Trade) sales.Developing and implementing strategies to optimize the performance of company websites and enhance overall digital presence. Show less

• 

  Viru Retail

  Jul 2024 - Dec 2024

  Ecommerce Manager

  As an Ecommerce Account Manager, I have been instrumental in driving the digital transformation of the company by successfully onboarding multiple brands onto key ecommerce platforms. My focus has been on expanding market reach, optimizing sales strategies, and ensuring seamless operations for the brands under my management.VS by Sehwag: Currently managing the complete ecommerce business for the VS by Sehwag brand, including onboarding across multiple marketplaces such as Amazon, Myntra, Flipkart, and Ajio. I am responsible for generating revenue, crafting sales strategies, and ensuring sustainable growth for the brand in online channels. Show less

• 

  Familycare Consumer Pvt. Ltd.

  Dec 2024 - now

  Ecommerce Manager

  Driving Growth & Innovation in E-Commerce and Quick Commerce at Familycare Consumer Pvt. Ltd.Bringing Familycare’s Consumer Goods to Your Doorstep with E-Commerce & Quick Commerce Solutions.Shaping the Future of Familycare’s Online Retail Presence through E-Commerce & Quick Commerce.