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Dorisz Savanyu

Dorisz Savanyu

Customer Service Representative

Followers of Dorisz Savanyu420 followers
location of Dorisz SavanyuBudapest, Budapest, Hungary

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  • Timeline

  • About me

    Service Chain Operation Manager

  • Education

    • Freie Universität Berlin

      2009 - 2009
      German Language and Literature

      Erasmus scholarship

    • Friedrich Schiller University Jena

      2008 - 2008
      German Language and Literature

      One semster scholarship.

    • Heidelberg University

      2008 - 2008
      German Studies

      Summer university

    • Heidelberg University

      2007 - 2007
      German Studies

      Summer university.

    • Eötvös Loránd University

      2005 - 2010
      Master's degree German Language and Literature

  • Experience

    • BP

      May 2011 - Sept 2013
      Customer Service Representative

      - Order management (SAP)- Logistic- Customer contact- Inside sales support

    • BT

      Oct 2013 - Feb 2022

      Account manager for existing international account.Main scope: global CPE resale (Cisco, BlueCoat, Riverbed, Perle) - customer facing- leading international teams- International negotiation with manufacturers, distribution partners, suppliers, customer. - Managing import-export processes, purchasing, invoicing, pricing with cost-plus-method (P&L). Following different trading models, managing Triangular Operations, cross border billing, hedging. - Managing and monitoring processes end-to-end.- Analyzing KPI's, SLA's . - Process improvement Show less

      • Project Manager

        Sept 2021 - Feb 2022

      • Account Manager

        Oct 2013 - Sept 2021

    • Deutsche Telekom

      Feb 2022 - now
      Operations Manager

  • Licenses & Certifications