Udhaya Ananth Kumar

Experience

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  Jawad Business Group

  Oct 2004 - Sept 2013

  In this role, I oversaw all facets of retail Store operations in Kuwait.key achievements for this role include:I was promoted and moved from ALKOUT Mall-CAMAIEU-Young Ladies Fashion-French Brand to MONSOON AVENUES MALL- LADIES/KIDS & ACCESSOROISE Kuwait ,This is due to achievement in short term the business KPI and VM standards I have trained three sales assistant and promoted into Senior Sales A key sales achievement program has been implemented by me to all over Kuwait region which is called SISA-Staff Individual Sales Achievement, has motivated staffs to increase SALES .ATV.IPC CONVERSION .Reward /Awards issued weekly bases for higher achiever Achieved highest VM standards in the store and this was highlighted with images to all other branches in GCC to follow the same standards.Stock take shrinkage achieved with Green Status with in company profit .Trained Many staffs on Retail standards/ customer service Show less I have been having more than six years of experience in Retail ,I work for JAWAD BUSINESS GROUP.I have a background of computer skills in software, hardware and programs. I work as a store Manager, my Key responsible is to generate good turnover, stock loss prevention, staffs productivity by monitoring and giving required training based on the performance, high retail standard, good visual merchandise & more ever giving constructive, quality feedback on stocks by analyzing the sales, stock on hand, best seller, worst seller, space management, department sales mix vs. stock mix high/low, Sale thru report and visual merchandise display Show less

  • Retail Store Manager-CAMAIEU French Brand / Monsoon Accessories-& kids UK brand

    Oct 2010 - Sept 2013

  • Supervisor-- Camaieu

    Oct 2004 - Oct 2010
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  Al-Futtaim

  Nov 2013 - Jun 2020

  In this role, I oversaw all facets of retail administration operations across Qatar & Kuwait.key achievements for this role include:I was promoted and moved from Kuwait to Qatar as Administration Manager due to exceptional performance and fulfilled business profitability.M&S Qatar region-during 2017 crises, overlooked auditing, quick fix of major business administration challenges of DOFC/LANDMARK & VILLAGGIO MALL.Annual stock takes planned for Food, clothing, Home & Cosmetics and actioned, achieved above shrinkage percentage of M&S organization in 2018/2019 -of Qatar.Food inventory management streamlined and reduced waste/expired stocks, highlight sale through and forecast stocks, lowered non selling’s discontinuedStandard operating procedure unified across all three stores in Qatar/Kuwait by implementation. Amended old version with latest and smooth with audit requirements.Cost optimized across stores with related to procurement expenditures,Coached admin employees in SAP/RETAIL PRO/MS OFFICE.Assisted Regional Manager in Business Sales Analyses by drafting various Sales analyze report for making the right decision / business turn around to meet sales targeting profitable, restructure wherever required in the store based on sales analyzed, performing and under-perform, ATV.IPC. SALES comparison vs LFL.In Addition, the above sales analyses report named has NGRL-Sales Summary has been implemented across North Gulf and Middle east M&S storesWeekly store visit of each branch: audited/trained employees/process improvement implementedM&S Landmark-Qatar Café opening Admin Operations Immersion Planed and visited from Kuwait to Qatar in 2015 and launched. Show less In this role, I oversaw all facets of retail administration operations across Kuwait.key achievements for this role include:Annual stock takes planned for Food, clothing, Home & Cosmetics and actioned, achieved above shrinkage percentage of M&S organization in 2015/2016/2017 of Kuwait -M&S VIEWS MallStandard operating procedure of stock take amended with new process & Formats which is also recognized by Administration Manager. Store Manager & Head office and awarded by GM for process improvement and reduced shrinkage discrepancies & Operational ChallengesImplemented new automated Report with KPI-ATV/IPC & Conversion, this has been recognized and rewarded by Store manager Show less

  • Administration Manager Marks and Spencer Brand from UK

    Feb 2018 - Jun 2020

  • Senior Administrator

    Nov 2015 - Jan 2018

  • Administrator

    Nov 2013 - Oct 2015
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  Marks and Spencer UK brand

  Feb 2018 - Jun 2020

  Administration Manager

  In this role, I oversaw all facets of retail administration operations across Qatar & Kuwait.key achievements for this role include:I was promoted and moved from Kuwait to Qatar as Administration Manager due to exceptional performance and fulfilled business profitability.M&S Qatar region-during 2017 crises, overlooked auditing, quick fix of major business administration challenges of DOFC/LANDMARK & VILLAGGIO MALL.Annual stock takes planned for Food, clothing, Home & Cosmetics and actioned, achieved above shrinkage percentage of M&S organization in 2018/2019 -of Qatar.Food inventory management streamlined and reduced waste/expired stocks, highlight sale through and forecast stocks, lowered non selling’s discontinuedStandard operating procedure unified across all three stores in Qatar/Kuwait by implementation. Amended old version with latest and smooth with audit requirements.Cost optimized across stores with related to procurement expenditures,Coached admin employees in SAP/RETAIL PRO/MS OFFICE.Assisted Regional Manager in Business Sales Analyses by drafting various Sales analyze report for making the right decision / business turn around to meet sales targeting profitable, restructure wherever required in the store based on sales analyzed, performing and under-perform, ATV.IPC. SALES comparison vs LFL.In Addition, the above sales analyses report named has NGRL-Sales Summary has been implemented across North Gulf and Middle east M&S storesWeekly store visit of each branch: audited/trained employees/process improvement implementedM&S Landmark-Qatar Café opening Admin Operations Immersion Planed and visited from Kuwait to Qatar in 2015 and launched. Show less

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  Data Select Qatar

  Feb 2021 - Jul 2021

  Retail Business Analyst
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  HR Administration Officer-E GROUP

  Jul 2021 - Aug 2024

  HR Administration & Operations Officer

  Managing various administrative tasks within the human resources department. This includes maintaining employee records, processing payroll, coordinating recruitment and onboarding processes, managing employee benefits and leaves, and ensuring compliance with employment laws and regulations..Also handle general HR inquiries, maintain HR databases and systems, and assist in organizing training and development programs for employees. Overall, My role is to support the HR department in all administrative tasks and ensure smooth operations within the organization. Show less

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  RETAIL / FINANCE

  Apr 2024 - Aug 2024

  RETAIL FASHION STORE MANAGER / F&B HOSPITALITY / HR / ADMINISTRATION / OPERATIONS & FINANCE
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  Samer Hasan & Partners CPA's Qatar

  Apr 2024 - now

  Accounts & Auditor

  Client Accounts Management:Account Creation and Maintenance: Setting up and updating client profiles, including personal details, service agreements, and preferences.Client Interaction: Handling communications, addressing client inquiries or issues, and ensuring overall client satisfaction.Service Coordination: Overseeing the delivery of products or services as promised, managing project timelines, and ensuring quality.Relationship Management: Building and maintaining strong, long-term client relationships through personalized service and proactive support.Financial Reporting:Transaction Recording: Documenting all financial transactions related to client accounts, including invoicing, payments, and adjustments.Financial Monitoring: Tracking account balances, outstanding invoices, and payment statuses to manage cash flow and ensure financial accuracy.Reporting: Preparing regular financial reports that detail account status, revenue, expenditures, and any discrepancies or issues.Analysis and Insights: Analyzing financial data to identify trends, assess performance, and provide insights for strategic decision-making. Show less