Talk to sales Try for Free
Mary Drake

Mary Drake

Sales & Service Specialist

Followers of Mary Drake325 followers
location of Mary DrakeGreater Philadelphia

Connect with Mary Drake to Send Message

Connect

Connect with Mary Drake to Send Message

Connect

  • Timeline

  • About me

    Program Supervisor, ASD Navigator Program

  • Education

    • La Salle University

      1988 - 1994
      Associate in Arts Psychology

      Activities and Societies: Student Council President (1 year); participated on Search Committee for new University President.

    • Rosemont College

      1997 - 2001
      Bachelor of Science Human Resosurces Management

    • La Salle University

      -
      Associate of Arts - AA PSYCHOLOGY 3.6

      Activities and Societies: President of Adult Continuing Education Student Council Successfully led Council in collaborations on fundraising activities; facilitated discussions on improvement of adult continuing services and activities at the college, led the Council in the preparation and implementation of new adult continuing studies programs and/or activities.

  • Experience

    • PNC Bank

      May 1997 - Feb 2003
      Sales & Service Specialist

      Provided customer service to wealth management clients including wire transfers; Trust account maintenance;deposits/withdrawals; charitable gifting; accurate daily processing of customer requests, meeting deadlines 100% of the time.

    • Congreso de Latinos Unidos

      Feb 2003 - Oct 2008
      Adult Educator

      Provided job readiness training for hundreds of participants. Conducted three-week certification classes for Work Certified Program. Participants passed at 80-85% 95% of the time.Other training classes provided: Customer Service; Keyboarding/Data Entry; Office Procedures; Business English; Professional Development; Resume and Cover Letter Workshops; Interviewing Workshops; provided resume writing assistance/consultation in conjunction with on-site PA CareerLink.

    • People for People

      Oct 2008 - Feb 2010
      Adult Educator

      Provided job readiness training for hundreds of participants. Conducted three-week certification classes for the a Florida-based work readiness program call Work Certified. Participants passed at 90-95% at a rate of approximately 98%.

    • The Consortium

      Feb 2010 - Feb 2012
      Office Manager

      Oversaw the efficient operation of a mental health facility, ensuring adequate clerical staffing, security and overall maintenance of the building Successfully supervised six administrative/clerical staff,Trained and oriented new staff members on appropriate execution of job functions; ensured agency policies and procedures were understood and followedEnsured professional customer service at front desk 100% of the time Instituted and successfully coordinated an emergency/vacation backup schedule for front desk coverage 100% of the timeAssisted with resolving and troubleshooting client issues and concerns in a timely manner Instrumental in fostering a customer-focused environment at all times Show less

    • Kaplan International Colleges

      Apr 2012 - Sept 2013
      ESL Teacher

      Successfully assisted international learners in attainment of English language skills through the delivery of comprehensive and effective lessons in grammar, reading, writing, listening/speaking and conversation skills. Developed and implemented effective curriculum and lesson plans for multi-level classrooms as necessary. Exposed learners to American culture through tours to city museums, stores, and theaters; utilized video and the internet for additional exposure.

    • JEVS Human Services

      Dec 2013 - Jun 2018
      Work Readiness Facilitator

      Instruct participants in job readiness skills and Microsoft Office applicationsConduct daily soft skills workshops for up to 40 participantsProvide consultation to participants on resume and cover letter development Supervise Computer Lab Assistants and coordinate work assignments; developand implement curriculum for new workshops as needed.

    • ACHIEVEability

      Jun 2018 - Oct 2019
      Career and Education Coach

      Highly qualified and knowledgeable Career and Education professional who coached participants in life, career and education goals; assisted participant with college entrance by providing information and resources and help with completing financial aid forms, e.g., FAFSA. Present workshops on job readiness and life skill subject matter. Assist participants with determining the best career path based on interest and ability using various assessment tools.

    • Temple University College of Education and Human Development

      Mar 2020 - Aug 2020
      Career Resource Navigator

      Provide one-to-one career guidance, support and professional development workshops for youth participants interested in pursuing healthcare careers. Assist participants with navigating community resources and barriers to employment and skills training.

    • Equus Workforce Solutions

      Aug 2020 - Feb 2022
      Career Advisor

    • NuPaths

      Feb 2022 - May 2022
      Program Manager

    • Urban Affairs Coalition

      May 2022 - now
      Program Supervisor

    • Philadelphia Job Corps Ctr

      Oct 2024 - now
      Account Executive

  • Licenses & Certifications