Madison Douthitt

Experience

• 

  Nordstrom

  May 2013 - Aug 2013

  Sales Associate

  Worked with children of all ages selling Children's Shoes at the Bellevue, Washington Nordstrom. This was one of the highest selling stores throughout the company in the United States. This job enabled me to interact with customers of all ages while providing excellent customer service in order to best represent Nordstrom on and off the sales floor.

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  Washington State University, Student Recreation Center

  Jan 2014 - Nov 2014

  Membership Services Attendant

  Sold memberships, assisted patrons with membership issues, responded to questions regarding the facility, it's programs and services. Utilized strong interpersonal and problem solving skills. Understood and displayed extensive knowledge of the SRC (Student Recreation Center) at Washington State University and strong ability to represent the SRC in a professional manner. Throughout this position I gained extensive knowledge and experience managing and answering phone calls, Outlook (email), Excel and other Microsoft applications. Show less

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  Nordstrom

  Dec 2014 - Jan 2015

  Personal Assistant

  Assisted the top sales associate in the Cosmetics Department, worked with diverse clientele while assisting with a wide range of issues. Completed daily tasks for the sales associate which included cashiering, scheduling appointments, and helping assist customers throughout the entire department store.

• 

  Lionbridge

  Jun 2015 - Aug 2015

  Project Management Intern

  Assisted Project Manager with daily tasks. Took notes for company meetings and assisted with brainstorming and creating ideas for marketing and public relations with joint meetings between Lionbridge and Microsoft.

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  SAP Concur

  Jan 2017 - now

  • Client Success Manager - Strategic Accounts

    Jan 2021 - now

  • Client Success Manager - Onboarding Accounts

    Jan 2019 - Jan 2021

  • Client Success Manager

    Mar 2018 - Dec 2018

  • Front Desk Administrator

    Jan 2017 - Feb 2018