Abdullah Zaid

Experience

• 

  Careem

  Aug 2018 - Oct 2019

  • Brand Ambassador

    Jun 2018 - Oct 2019

  • Ambassadors Team Leader & supervisor

    Aug 2018 - Dec 2018
• 

  Freelance

  Jan 2020 - Aug 2021

  Marketing & social media executive
• 

  Toters delivery

  Jul 2020 - Jul 2021

  - Anwsering all inbound calls & chats.- Monitor any issues with Active/ Arrived orders.- Place orders from phone with non partner merchents -Meet the monthly KPI

  • Orders management agent

    Feb 2021 - Jul 2021

  • Customer Experience Specialist

    Jul 2020 - Feb 2021
• 

  Miswag

  Sept 2021 - now

  - Responsible for Offline Marketing.- In App communication.- Influencers marketing.- Customer insights.- Product marketing.- Marketing Strategies.- Communication with the partners. - Established, managed & improved the Shopping Assistant feature.- Owner of the Loyalty Program, Managing different sides of it, making partnerships, adding new features for more customers retention possibilities. Building Iraq's most innovative and efficient tech organization.

  • Senior Marketing Executive

    Apr 2023 - now

  • Product Owner

    Feb 2023 - now

  • Customer Service Shift Lead

    Apr 2022 - Feb 2023

  • Customer Service Associate

    Sept 2021 - Apr 2022
• 

  مُولِدة بودكاست - Muwaleda

  Dec 2022 - now

  Founder & Host

  Co-founder & Host of the next leading podcast in Iraq.

• 

  Accuracy corner

  Mar 2024 - now

  Marketing Strategist

  Responsible for:- Creating marketing strategy of the company.- Supervise & manage the communications.- Set Campaigns and budgets.- Creating the Social Media calendars.- Manage & supervises the offline activities.

• 

  DTI

  Jun 2024 - Jul 2024

  Marketing Specialist

  - Developing communications.- Event marketing strategy.- Content Creation.- During event media coverage.