Deep Enrich
Jitin Raj
New Accounts Analyst
803 followers
Mumbai, Maharashtra, India
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About me
Regional Manager SE, West Zone, India| Interaction Analytics| Project Management & Delivery| Consulting| Sales Engineering| Conversational AI
Education
IMT CDL GHAZIABAD
2013 - 2015PGDM Marketing
Delhi University
2008 - 2011B.A. English Honors English Language and Literature, General
Experience
American Express
Feb 2012 - Oct 2012New Accounts Analyst
GENPACT
Aug 2013 - Oct 2015Process Developer
Rsystems
Dec 2015 - Aug 2017Business Analyst
Cvent
Sept 2018 - May 2019Associate Project Consultant
Teleperformance
Aug 2019 - Aug 2022Managed the new business speech analytics program (For US, Europe and other regions) with a team of 15 Business and Senior Business Analysts. Managed a portfolio of 4 BAU projects and several POCs for external and internal clients..
Manager|Associate Consultant - Interaction Analytics
Jan 2021 - Aug 2022Assistant Manager|Senior Business Analyst - Interaction Analytics
Aug 2019 - Jan 2021
Uniphore
Aug 2022 - nowSenior Sales Engineer| Regional Manager West India
Licenses & Certifications
- View certificate
Six Sigma: Green Belt
LinkedInJan 2021
- View certificate
VTC Online Training on Analytics
InternshalaSept 2015 - View certificate
Using Power BI with Excel
LinkedInJan 2021 - View certificate
Project Management Tips
LinkedInDec 2020 .webp)
Project Management
International Business Management Institute (IBMI)Dec 2020- View certificate
VTC Online Training on Digital Marketing
InternshalaJul 2016 - View certificate
Operational Excellence Foundations
LinkedInDec 2020 .webp)
Personal Trainer Certification
American Council on Exercise (ACE Fitness)Dec 2017
Rapid Prototyping
Maker's AsylumSept 2017
COPC Certified Lean Six Sigma
TeleperformanceApr 2020
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