Udaya Allani

Udaya Allani

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location of Udaya AllaniLittle Rock, Arkansas, United States

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  • Timeline

  • About me

    Graduate Assistant at UALR | Master's in Computer Science | Data Science Intern at BOND.AI | Ex System Engineer at TCS

  • Education

    • University of Arkansas at Little Rock

      2023 -
      Master of Science - MS Computer Science
    • Matrusri Engineering college

      2018 - 2022
      Bachelor of Technology - BTech Electronics and communication engineering
  • Experience

    • Tata Consultancy Services

      Aug 2021 - Aug 2023

      • Monitored and managed multiple fabs (Qualcomm, Micron, Intel) in the ASML Virtual Computing Platform (VCP) project, ensuring 24/7 system availability.• Proactively monitored system health using Splunk, identifying issues before they impacted operations.• Escalated and resolved incidents using ServiceNow, prioritizing issues and executing playbooks to maintain SLA compliance.• Conducted root cause analysis, troubleshooting, and deployments to resolve critical technical issues across production environments.• Managed incident response and SLA tracking, reducing SLA breaches by 20% through ITIL-based strategies.• Executed deployments, upgrades, and migrations, ensuring seamless system performance.• Automated workflows and enhanced system efficiency through scripting and process optimization.• Collaborated with cross-functional teams and clients (ASML, Qualcomm, Intel, Micron) to ensure smooth operations and continuous improvement.• Maintained incident records and system documentation in JIRA, ensuring transparency and efficiency. Show less

      • System Engineer

        Jul 2022 - Aug 2023
      • Project Intern

        Aug 2021 - Jul 2022
    • University of Arkansas at Little Rock

      Aug 2023 - now
      Graduate Assistant

      • Provided professional IT support to faculty across various departments, ensuring swift resolution of technical issues.• Proficiently managed and tracked IT requests using the ServiceNow ticketing platform, facilitating efficient issue resolution.• Demonstrated commitment to enhancing faculty productivity and promoting academic success through proactive support and assistance.• Managed inventory documentation processes, ensuring accuracy and accessibility for faculty members and contributing to operational efficiency.• Collaborated effectively with colleagues and stakeholders to address IT challenges and optimize support services.• Contributed to the seamless functioning of academic operations by delivering high-quality IT support and maintaining reliable documentation systems. Show less

    • BOND.AI

      Jun 2024 - Aug 2024
      Data Science Intern

      • Analyzed diverse datasets to design budget visualizations for an interactive application.• Extracted and interpreted economic data to enhance application performance.• Created visualizations and dashboards using Power BI.• Analyzed healthcare data to identify key trends and insights.

  • Licenses & Certifications

    • The Complete Machine Learning Course with Python

      Udemy
    • Microsoft SQL for Beginners

      Udemy
    • Fundamentals of Deep Learning

      NVIDIA
      Jan 2025
      View certificate certificate
    • Digital Nurture Program

      Cognizant
    • Career Essentials in Data Analysis by Microsoft and LinkedIn

      Microsoft
      Jul 2024
      View certificate certificate
    • Rapid Application Development with Large Language Models (LLMs)

      NVIDIA
      Apr 2025
      View certificate certificate
    • Introduction to Career Skills in Data Analytics

      LinkedIn
      Jul 2024
      View certificate certificate
    • Learning Data Analytics Part 2: Extending and Applying Core Knowledge

      LinkedIn
      Jul 2024
      View certificate certificate
    • Learning Data Analytics: 1 Foundations

      LinkedIn
      Jul 2024
      View certificate certificate