Joseph Morey

Experience

• 

  ADP

  Aug 1998 - Jan 2006

  Sale Associate

  Developed new accounts within medium to large-size auto dealerships. Provided high-level technical support. Trained associates on major dealer management system enhancements. Developed and produced marketing product mailer for current and prospective clients in SE sales region.

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  ADP

  Jan 2007 - Jan 2017

  Successfully staffed, managed, and motivated a team of 11 employees. Set problem resolution goals, (Key Performance Indicators), for individual team members and monitored against those objectives. Assisted team members with resolution of customer issues and more complex problems, including visits to customer accounts as needed.Responsible for daily work flow and management of team, ensuring turnaround times are met for account resolution.In charge of first level approvals for credits, adjustments, and refunds.Held daily team huddle to motivate and review daily goals.Conducted regular one-on-one meetings with direct reports to review progress and set objectives. Facilitated weekly meetings with Senior Manager to review team progress and account resolution.Worked in tandem with collections teams to support collection efforts and resolve customer issues.Prepared annual Performance Appraisals for all team members. Show less Managed staff of 7 professionals for NE region with annual operating budget of $100M+. Accounted for 35K national and international client billing / payments received. Managed centralized billing/collections and cash applications for Eastern region of North America. Responsible for process improvements through setting targets for key metrics and implementing more efficient tools. Analyze receivable aging and billing transactions to ensure accurate results are delivered in accordance to internal corporate SOX controls. Review and interpret terms and conditions of revenue contracts and be able to confirm validity and accuracy of associated billing. Show less

  • Regional Manager, Dispute Management

    Jan 2012 - Jan 2017

  • Regional Billing and AR Manager

    Jan 2010 - Jan 2012

  • Team Lead

    Jan 2009 - Jan 2010

  • Roll Call Team Leader

    Jan 2007 - Jan 2009
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  Financial

  Jul 2017 - Dec 2020

  Finance And Accounting
• 

  OUTFRONT Media

  Dec 2020 - Jul 2023

  Director