Tiffany Stubbs

Experience

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  Fujistu Siemens

  Sept 2006 - Aug 2007

  Marketing Communications Executive
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  Equimedia

  Feb 2011 - Feb 2020

  An excellent team player experienced in leading a team in a fast-paced environment. I am well versed in the successful management of multi-channel, DR campaigns that meet and exceed client targets and consider internal agency interests. My drive for results, willingness to take authority, make decisions and expedite actions help me meet objectives and make me a valuable member of the agency team. - Responsible for delivering growth from the agency's existing client base, working alongside colleagues from New Business and reporting directly in to the Commercial Director and board- Supporting our Account Directors in identifying and solving clients' challenges with creative solutions that draw on expertise from the agency's specialist teams- Responsible for building positive relationships with senior client contacts and representing the agency- Review key media partners and opportunities from the client's perspective, challenging in a positive way and ensuring all opportunities align with strategic priorities - Leading the client services team Show less

  • Group Account Director

    Oct 2018 - Feb 2020

  • Strategy Account Director

    Aug 2015 - Oct 2018

  • Senior Account Manager

    May 2014 - Aug 2015

  • Account Manager

    Nov 2011 - Apr 2014

  • Senior Account Executive

    Feb 2011 - Oct 2011
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  National Trust

  Mar 2020 - Jan 2021

  Communications & Insight Lead | Marketing & Comms Account Director

  Responsible for leading, advising and guiding the commercial businesses within the National Trust on all things marketing, communications and audience insight to support their business unit objectives. I work with senior stakeholders of each of the online and on-property commercial businesses - Brand Licensing, Food & Beverage, Holidays and Retail – to define the strategic marketing and communications objectives for their business, translating that into a brief and aligning and prioritising those briefs alongside the bigger organisational picture and One Plan. Effective, creative responses to strategic briefs come from my work leading a virtual team of channel specialists. Together we shape multi-channel strategies for the commercial stakeholders. I work to inspire, guide and motivate this team. I am hands on with results data and analyse performance against objectives to ensure we can learn, adjust and re-plan at pace to achieve our collective objectives. I empower the team to make their own decisions and facilitate and support with delivery where needed. Show less

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  Infinity Nation

  Jan 2021 - Jan 2022

  Client Success Manager

  Responsible for leading the Consult Team at award-winning independent agency Infinity Nation, I worked hard to identify ambitious brands looking to grow their eCommerce business, win that new business and build long-lasting, successful client relationships.- Worked closely with clients to understand their big picture and forecast the potential from digital marketing channels - Balanced clients’ priorities with the agency’s own growth ambitions- Regular reporting against Key Performance Indicators for both our clients and the business - Strong analytical skills- Collaboration with technical and channel specialists to interpret advice and insight into client-friendly, actionable and impactful recommendations - Delivery of work to the highest possible standard - PPC, Paid Social, SEO & Email were the primary channels I worked with Show less

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  Nationwide Building Society

  Feb 2022 - now

  As Nationwide strives to build deeper, broader, and more lifelong relationships with its customers, our Digital Innovation function is dedicated to bringing the personalised service that customers know and trust to our mobile banking app. This includes the continuous improvement and expansion of features within the app.I excel at balancing the priorities of various stakeholders across Marketing, Product, Tech, Ops, Creative, and Legal. My strong organisational skills, combined with excellent listening and negotiating abilities, enable me to effectively deliver on stakeholder commitments. I utilise detailed visual plans to identify potential blockers ahead of deadlines, allowing me to adapt swiftly to meet expectations.With a comprehensive understanding of the interconnections between diverse processes and team roles—from Legal and Data Privacy to offshore technical resources—I proactively manage multiple dependencies, identifying, communicating, and resolving any blockers.I collaborate closely with Project Management colleagues to implement best practices and robust processes that enhance teamwork, leveraging tools like Jira and Confluence. I have designed customised views and reports for each discipline within my team, ensuring specialists can prioritise and manage their work effectively.In my role, I also support our Senior Content Designers in prioritising clear and compelling messaging for all features. I apply strong creative judgment and foster collaboration through crit sessions with the wider team.Additionally, I am solely responsible for creating the internal communications strategy for the Digital Innovation team and our flagship project, the Digital Hub. Show less As a co-chair of Nationwide's award-winning Working Families Network, I play a crucial role in shaping the strategic direction of the network. By collaborating closely with senior sponsors, I ensure our initiatives align with the Society's broader mission to become a beacon for mutual good.Our goal is to support colleagues in achieving fulfilling, balanced lives at home and at work. Day-to-day, I coordinate with the leaders of our various support groups to plan activities, communications, and events that assist all working family colleagues at Nationwide in successfully navigating their work-life challenges.I serve as a key point of contact for both new and existing network members, fostering open dialogue between them and senior leadership. I am committed to amplifying the voice and influence of our network, leading initiatives that benefit all working families across the organisation and collaborating with co-chairs from other employee networks to explore intersectional opportunities. Show less

  • Manager - Digital Innovation

    Oct 2023 - now

  • Network co-chair - Working Families Network

    Nov 2022 - now

  • Digital Marketing manager - Future Ventures

    Feb 2022 - Oct 2023