Wulfric Blackwell

Experience

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  Zurich Insurance Company Ltd

  Jun 2004 - Sept 2005

  Home Claims Handler
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  Johnson Controls

  Oct 2005 - Aug 2008

  Maintaining and updating several facilities management database systems necessary in the daily function of the call centre. Producing and delivering many reports on a highly regular basis alongside a quarterly update of the contingency plan. Attending site visits necessary for information collection and correlation. Liaising with sites across the UK to ensure all service lines were deployed correctly and effectively. Key Achievements:Ownership and delivery of the new Whitbread account. Regularly attending site and keeping constant communication with the Facilities Managers which ensured an extremely detailed and precise launch and continuing management of the account worth £3.5m.Introducing a new format for the contingency plan produced on a quarterly basis. Moving from a huge printable version to a more dynamic and efficient spreadsheet system allowing users speed and ease in finding information required for the manual distribution of work orders. Show less

  • Data Management Assistant

    Aug 2006 - Aug 2008

  • Customer Services Representative

    Oct 2005 - Aug 2006
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  Electronic Arts (EA)

  Sept 2008 - Jul 2010

  Project Coordinator

  Supporting the Project Managers on a number of high profile computer game titles whilst also managing many republished and several frontline titles, from inception to delivery. Responsible for the setup of journalists through legally binding documents and the distribution of discs for event management and early software code reviews. Key Achievements:Successful setup, scheduling and management of Madden NFL 2011 across all computer game formats. Delivering a precise and timely schedule of project management allowing all teams involved to ensure that all aspects of the project were completed without problem.An integral part of the team responsible for data migration at the introduction of a new software system which increased efficiency by 10-15% whilst allowing users to maintain a high level of work turnover.Conceiving and effectively merging a new work tool that offered users an easier method for finding user information. This system also allowed reports to be accessed and delivered in a far more detailed and proficient manner. Show less

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  BAE Systems

  Jan 2011 - Mar 2016

  Responsible for the management and successful delivery of small projects, ensuring delivery of schedule, scope, risk management and quality in accordance with targets and company policies. Being involved in the creation of reporting packs and documentation such as user guides and communication plans to enhance the release work packages ensuring all work is appropriately planned and prioritised. Being compliant with all project management tools and techniques, e.g. Life cycle management, risk register and change control. Analysing trend data with views to improving office working processes and procedures. Completing all customer and business reporting requirements in a timely manner in accordance with the agreed timetable including current and future resource demands. Chairing daily update and progress meetings internally. Maintaining positive working relationships with all internal and external customers and stakeholders based on good partnering principles. Coordinating with others to pro-actively resolve cross functional issues including the scheduling and resourcing and take appropriate action to ensure deadlines are achieved. Show less Responsible for managing the customer facing day to day activities in the provision of Spares and Repairs across the world. The role involves receiving, checking, processing and managing customer requests and expectations in accordance with BAE business processes and to agreed customer performance targets or requirements.Proactively manage Orderbook reviews and meetings with International Customers on a weekly or monthly basis as agreed. Update and issue monthly and weekly financial or performance reports.Through Orderbook management, establish risk and mitigate effects on a daily basis by identifying and communicating risks and actions to relevant parties in order to meet customer Key Performance Measures. Troubleshooting and resolving Internal/External stakeholder queries ensuring effective resolution. Mentor, develop & support the Spares and Repairs Co-ordinators' in their role and manage and prioritise their work load. Active Responsible Person for ITAR processes and procedures.(Additional responsibilities: Building Officer, First Aider & Fire Warden) Show less Progressing from my role as a Technical Clerk, the new additional tasks included being responsible for manning the MRDC (Master Records Data Centre) Help Desk and co-ordinating the MRDC support administration tasks, including production and dispatch of SSDD outputs, Documentation control and DMS (Document Management System) activities. I was required to improve Support Team awareness, quality and productivity through identifying and where necessary, delivering training requirements for weak areas. Show less

  • Senior Project Coordinator - Information & Knowledge Management

    Nov 2015 - Mar 2016

  • Lead Spares & Repairs Coordinator - International Support

    Nov 2012 - Oct 2015

  • Senior Technical Administrator

    Mar 2012 - Nov 2012

  • Technical Clerk

    Jan 2011 - Mar 2012
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  McGregor Fabric Structures Ltd

  Sept 2016 - Nov 2017

  Project Manager

  Managing a large number of poly-tunnel and fabric structure projects for a family run business in Hampshire. Project values ranging up to £500k. Maintaining good communication and accurate scheduling across 2 manufacturing sites. Prioritising workloads for manufacture departments, ensuring timely delivery and complete installation logistics. Managing ad-hoc requests and customer liaison. Writing RAMS and working with client sites to ensure all health and safety rules and procedures were understood and adhered to.• Total management of installation services and suppliers.• Introduction of new IT network and new telecom provider. • Improvements to facilities at both sites including the setup of a business wide recycling scheme. • Creating health and safety procedures and processes in order to ready the business group to become CHAS registered and ISO 9001 and 14001 accredited. Show less

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  Thomson Environmental Consultants

  Dec 2017 - Feb 2025

  Senior Project ManagerPromoted to Senior Project Manager, with additional responsibilities including line management and training of new Project Managers.Provided a clear and concise introduction to the department and role, ensuring smooth onboarding.Maintained strong working relationships with the team, offering support and guidance as needed.Project Manager, NEC3 Project TeamManaged the creation and maintenance of multiple ecological mitigation sites, including ancient woodland translocation, for the High Speed 2 (HS2) rail line between London and Birmingham.Oversaw projects with a combined value of over £17 million.Temporary Head of DepartmentStepped into the role of Head of Department temporarily while a new director was being appointed.Ensured continuity of leadership and operations during the transition period.Additional Roles and Achievements•Employee Ownership Trust Director (Trustee): August 2020 - October 2024.•Site Manager Safety Training Scheme (SMSTS): Completed in March 2021.•Leadership Development Programme: Completed 2020/21.•Management Academy: Completed 2021/22.•Certificated Surveyor of Japanese Knotweed: Qualified.•Chairperson, Health & Wellbeing Committee: Led business-wide initiatives and served as a Mental Health First Aider. Show less Project ManagerManaged numerous ecology-related projects, ranging from vegetation clearance to large-scale landscape and habitat mitigation site creation, with project values up to £10 million across the UK.Lead Project Manager on HS2 ecological mitigation site maintenance projects for Tier 1 contractors.Ensured all Risk Assessment Method Statements (RAMS) and health & safety files used by site teams complied with current legislation.Authored reports for internal and external stakeholders and clients.Fostered lasting relationships with new clients and revitalized existing relationships to maintain client retention.Achievements and Contributions•Winner of the TOP ‘Thomson Outstanding Performance’ Award.•Published Article: "Sustainability in the Workplace" on the Open Access Government website.•Construction News Awards 2019 Finalist: Recognized for the project delivered for HS2.•Committee Involvement: Active member of the business-wide Sustainability Committee and Health & Wellbeing Committee. Show less

  • Senior Project Manager

    Dec 2020 - Feb 2025

  • Project Manager

    Dec 2017 - Nov 2020