Glenn Reuther

Experience

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  Bell Atlantic Business Systems Services

  Jan 1994 - Jan 1996

  Hardware / Software Support Specialist

  I provided both Software and Hardware Support nationally for Compaq, and Netscape customers.

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  Compusec, Inc.

  Jul 1999 - Nov 1999

  Systems Engineer

  Traveled throughout central Virginia for cable plant and interconnection gear installations (CAT6e as well as fibre optic cabling). Also some server and router work.

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  Atlantic Computing LLC

  Nov 1999 - Jul 2001

  IT Manager, Systems Engineer

  Responsible for support (installation, configuration, and ongoing maintenance) of various clients in and around the Charlottesville area. Being a small shop, I did a considerable amount of both the sales and technology work. In many cases, I also installed the cable plant, all interconnecting gear, and internet access as well as the servers and workstations. Also supported our own in-house network, which included Windows Small Business Server Suite.

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  University of Virginia

  Aug 2001 - Feb 2012

  Sr. Systems Engineer

  With the Frank Batten School, sole IT person in support of IT\Telecomm, Web technology (supported migration to CMS-based website based on Drupal7), Multimedia and Videoconferencing Systems support, End User support, Meeting Room Manager Application Server. Also creating IT infrastructure (Dell\KACE Systems Management Tool), Specialist in IT Security, HIPAA, SSN Remediation, IT Risk Management and Disaster Recovery Plan.With UHR, maintaining ColdFusion/Access Database used in production for Employee Development division, Specialist in IT Security, HIPAA, SSN Remediation, involved in migration of UHR website to CMS (ExpressionEngine), and as always, end user support (Application, PC, Mac, smart phone, and printer support), managed implementation and maintenance of Cisco SecureACS-based authentication services solution using passthrough authentication for both Cisco PIX505 Firewall and Cisco 3640 Remote Access Server. Implementation and maintenance of Centralized Management of Symantec Antivirus and Symantec Ghost Desktop Imaging solution. Service and Support of both Windows 2000 Client / Server-based network, including server hardware and software. Application, PC and printer support. Show less

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  Private Consultant through Stefanini, Inc.

  May 2012 - Mar 2013

  LAN Administrator, Technologist (9 MONTH CONTRACT POSITION)

  (Nuclear Clearance obtained) Short-term contract assignment supporting enterprise-wide migration from Windows XP to Windows 7.(An extensive background check was performed in order to ensure workers are of the highest standards of conduct; I was subsequently granted full security clearance with full access to all areas of the facility. Technical Support at a Nuclear facility is under stringent security, compliance, and regulation, from Federal and State agencies including the Nuclear Regulatory Commission. Particularly high priority is placed on safety, security, trustworthiness, and accountability.) LAN ADMINISTRATION, REPAIR/MAINTENANCE of PC, PRINTER and other peripherals, 2ND LEVEL DESKTOP SUPPORT, ENGINEERING SUPPORT for SPECIAL PROJECTS, Inventory and Asset Management for both Hardware and Software meticulously maintained. Highly Centralized Network Administration, Inventory Control, and stringent Network Security has made this an enjoyable opportunity. As much as possible of our 2nd level support is performed remotely using MS SCCM, Remote Desktop Connection, Live Screen sharing. Show less

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  Private Consultant through KForce

  Jan 2014 - Apr 2014

  IT Procurement Specialist (short term contract position)

  (DHS Clearance obtained.) Short-term contract assignment providing IT Procurement Services for field engineers working onsite at various Department of Homeland Security sites. As no hardware refresh program was in place, existing equipment had to remain in service for as long as financially feasible. Required knowledge of server\workstation\printer\plotter of various manufacture, and familiarity with the equipment, repair and maintenance to make appropriate decisions regarding ordering parts and\or third party onsite services. Online research and ordering, shipment tracking, RMA, Credit Memo processing. Meticulous documentation in a paperless environment at or exceeding existing DHS standards. Show less

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  Helix Computer Systems

  Oct 2014 - Oct 2015

  Helpdesk Support Engineer

  Helix Computer Systems is an IT Support and Services Provider with a very broad range of offerings. We not only handle end-user and Client\Server environments, but also provide Managed Networking Services, several Cloud-based SaaS solutions and VoIP Telephony systems. We also serve as a Provider of Telephony and Internet Services for Central and Northern Virginia, and can also develop custom strategies for web and database customers.As both a Systems and Helpdesk Support Engineer, I work in break\fix scenarios as well as suggesting, engineering and implementing solutions as part of a support team. I provide mainly remote (Teamview and RDP) and phone support to our client companies, their end users, and their internal IT support people. I provide Windows Domain administration, personal computer maintenance and repair when needed. I maintain Firewalls (mainly Cyberoam) for many of our clients whose needs range from simple internet firewall\routers, through site-site IPSec VPN tunneling and multi-port failover and failback.I am an expert troubleshooter with many years of Systems and Network Engineering experience, from working with Novell Netware and Windows NT in the late '90s, through to our many clients today using Windows Server 2012R2. Show less

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  "Self Employed"

  Jan 2015 - now

  Consultant
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  LICO Sound & Service Technologies, LLC

  Jan 2016 - now

  Business Owner

  Specializing in Music Technology and Education, we focus on those interested in doing more with music than just listening ! We thrive on helping people develop deeper, more fulfilling connections, particularly with The Music Within.Says business owner, Glenn D. Reuther : "Professionally, I've been a technology guy for many years, but for even longer I've been a multi-instrumental musician and home studio owner\operator. I live and breathe music !" "Over the years, I have been developing the tools and techniques which have allowed me to tap into the music within me; truly creating a path of least resistance. "This allows me to focus on music creation IN THE MOMENT, simultaneously as listener, performer and composer, with the most complete route available, i.e., for creating 5 minutes of music in 5 minutes. My process is instinctive, extremely fulfilling, and allows me to connect directly with the music within me, and now I can help others do the same."It's so fulfilling, it's time to share this with the world." "My studio and workflow has evolved to include software and hardware solutions which I continue to design, develop and use, in order to make the technology transparent, and leaves me to focus on the task at hand; getting to listen to the music I hear in my head." Currently we can provide information, lessons, support, and services associated with your own ability to tap into The Music Within YOU. Show less

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  LICO Sound & Service Technologies

  Aug 2017 - now

  Voiceover Artist

  If you've been searching for a confident, soothing, expressive voice, full of sincerity and authenticity, wisdom and experience, quick-witted and creative, you may have just found it !Whether it's for online or offline purposes, narrations or commercials for broadcast, audiobooks, phone systems, or even your own personal videos, I just might be the professional voice you're looking for !I grew up on a steady diet of cartoons, impressions and all sorts of movies, but I'm also fluent (and poetic) in English, Italian, Music, and humor ! :-)P.S. I've been a home studio owner\operator since 1979 and work from my own professional sound booth, with all pro audio gear. Show less