Charles Erasmus

Experience

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  Acceleration

  Aug 2014 - Nov 2014

  Associate Technical Consultant

  ►Ensure all managed services and technical services are delivered.►Trafficking, campaign management and day-to-day Ad operations support for clients.►Provide technical account management and product support to assigned clients.►Identify, reproduce, and resolve technical issues through daily communications with clients.►Advise clients on how best to increase ad revenue, manage inventory and implement tagging and trafficking best practices.►Facilitate information sharing about technology advancements related to client business goals and ensuring that clients are aware of relevant seasonal product updates.►Online client product training and occasional on-site training of clients.►Create and deliver daily/ weekly/ monthly reports to Management, internal and external clients.►Document and track technical issues and processes internally and externally.►Stay up-to-date on all product developments and industry knowledge and trends.►Take ownership of professional skills and knowledge by proactively pursuing online and offline training and development. Show less

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  REMA TIP TOP

  Aug 2015 - Nov 2015

  Sales Representative
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  HeadZone

  Dec 2015 - now

  Assistant Manager

  ► Regulating daily work flow and processes► Ensuring timely collections and deliveries► Producing quotes► Ordering parts and consumables► Drafting damage reports and liaising with clients regarding reports and quotes► Ensuring business to client communications are effective and regular► Employee time management and enforcing company policies► Ensuring quality work and services at all times► Going the extra mile for clients and business partners► Revenue reports and forecasts► Buying and selling Show less