Saeef Hossain

Experience

• 

  Khan's Tutorial

  Jan 2018 - Aug 2019

  SAT Instructor

  Tutored and mentored high school students anticipating the NY Regents examination as well as the SAT/PSAT.Collaborated with students, parents, teachers and school administrators to determine students' needs and develop effective tutoring strategies.Advised students regarding higher academic opportunities, extra-curricular activities, and career choices.Met with parents and guardians on regular basis to deliver progress reports and discuss areas for further improvement.

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  Achieve Beyond

  May 2021 - Jul 2023

  ABA Behavior Technician

  Provided home based applied behavioral analysis programming and training for children with Autism and physical, speech and developmental disabilities.Implemented exercises to enhance client emotional and physical well-being and improve functional skills.Administered therapy and applied behavioral analysis techniques to facilitate client treatment plan.Documented client behavior and interventions; collected and reported data using approved format and methods.Briefed family members on client condition, furnished community resources and recommended strategies to implement at home to promote consistency.Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills.Quickly responded to crisis situations when severe mental health and behavioral issues arose. Show less

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  Bridges to Adelphi Program

  Aug 2022 - Jul 2023

  Academic Coach

  Offered individual, group, and peer mentor services, designed to help students overcome issues that may affect academic, social and vocational success – while upholding the University’s academic integrity, high standards, and expectations.Served as consultant, collaborator, and liaison to the University faculty, administration, staff, and students, in addition to the surrounding community, to create an environment supportive of the intellectual, emotional, diverse, and spiritual needs of students.Collected and evaluated program data to assess the efficacy of Bridges activities, and to contribute to research in the field of college programs for neurodiverse students on the autism spectrum, or students who have other non-verbal or neurological-social disorders.Ensured students’ success through organizing deadlines & priorities, promoting executive functioning skills, and teaching study, research, and library skills. Show less

• 

  Enterprise Mobility

  Aug 2023 - now

  - Successfully run operations of a 1400+ car fleet at three rental brands - National, Enterprise, and Alamo. - Effectively manage rental counter/check-ins, returns, and exit. - Coach, develop, and motivate team of over 50 employees. Prep team for interviews and guarantee promotability. - Ensured our promise to deliver world class customer service was always kept during tenure; addressed all concerns promptly via phone calls, messages, and email to guarantee complete customer satisfaction with our People, Product, and Process. - Effective Fleet Management to perpetually maintain a wide selection of pristine vehicles. - Worked in conjunction with Vehicle Repair Department to ensure vehicle maintenance, both mechanical and cosmetic, was up to our standards at all times. Wrote claims and identified vehicle defects and safety concerns punctually to minimize cycle time for repairs. - Worked in conjunction with HR and Business Management Team to ensure all employee concerns were addressed immediately as well as to prevent any breach of company conduct/guidelines. - Worked in conjunction with Risk Management Department by Implementing and Executing fraud prevention procedures and strictly enforcing underwriting guidelines. - Worked in conjunction with Property & Facilities Team to ensure all equipment repairs were scheduled and completed timely. In addition, made sure all business-related supplies were fully stocked at all times. - Worked in conjunction with Administrative Team to ensure all Billing concerns, human/technical error, and software issues were resolved right away. Show less - Successfully run a rental branch & respective operations of a fleet of 275+ cars; drive revenue aggressively and cost control meticulously. - Ensure customer satisfaction and go above and beyond to secure long term business relationships. - Lead by example and motivate my team to perform their best at work as well as in all other areas of their life. - Consistently ranked top 5 highest performing branches in the region - as a result of strong leadership, strategic teamwork, effective communication, and YES Mentality. - Achieved #1 in personal as well as branch retail sales in Group 24 (300+ branches) during FY ‘25. Show less - Consistently ranked within the top 1% of employees in the region (24AA) for both sales and customer service. Successfully increased monthly business volume, contributing to overall growth and profitability.- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.- Implemented effective rental agreements and maintained accurate records of transactions.- Upheld company policies and ensure compliance with rental procedures and regulations.- Actively participated in training programs, staying updated on industry trends and refining professional skills. Show less

  • Station Manager

    Oct 2024 - now

  • Assistant Branch Manager

    Jun 2024 - Oct 2024

  • Management Assistant/Management Trainee

    Aug 2023 - May 2024