SENTHILKUMAR MURUGESAN

Experience

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  Origin ITFS

  Jun 2015 - Sept 2016

  Trainee Technical Support Engineer

   Install, upgrade, support and troubleshoot Windows family and Microsoft Office and any other authorizeddesktop applications. Manage Domain environment for two sites through remote support (Team Viewer, VNC). Manage shared folder and devices through permission. Mail Clients configuration backup & Troubleshooting (MS Outlook, Outlook Express). Local and Network Printer configuration, troubleshooting. Internet & LAN configuration, troubleshooting. Software troubleshooting update and patch installation and Manage Antivirus. Issue H/W, S/W and accessories to users. Performs general preventative maintenance tasks on computers, laptops, printers and any other authorizedperipheral equipment. Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment. Customize desktop hardware to meet user specifications and site standards. Perform daily back-ups of user data and local servers, data recovery. Routers, switches and firewall experience . Able to manage time effectively, set priorities appropriately, schedule calls .Professional Experience Show less

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  Newage technologies and solutions

  Oct 2016 - Oct 2017

  System Engineer

   Monitor existing systems to ensure structural integrity. Oversee the development and installation of new hardware and software. Install and configure operating systems and other software and routinely test installed software for glitchdetection and other issues. Provide technical direction to IT support staff. Ensure constant availability of technical resources. Design and implement security systems and redundant backups to maintain data safety.

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  INDSYS Infotech Services India Private limited

  Feb 2018 - Nov 2018

  System Engineer

  Acting as technical lead to identify and implement solutions to problems affecting IT services. Providing 1st/ 2nd Line and some 3rd Line support over the telephone, remotely and face to face to clients & internal staff members.

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  Chakra Info Solutions Pvt Ltd

  Nov 2018 - Mar 2020

  System Administrator