Olivia (Libby) Williams

Experience

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  Comcast

  Sept 2018 - Dec 2019

  Master Control Sports Technical Analyst

  • Broadcast, monitor, and troubleshoot on-air live video/audio for all major national sporting events.

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  FOX31 KDVR / Channel 2 KWGN

  Feb 2020 - Dec 2020

  Master Control Operator

  • Monitor and troubleshoot on-air live/recorded video/audio for 60 channels and multiple broadcast streams.

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  NBCUniversal

  Feb 2021 - Jun 2022

  Media Operations Technician

  • Performed quality control for all digital media, and provided delivery support of media to internal departments, international, and external partnerships.

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  Community Bible Study

  Apr 2021 - Oct 2022

  Inventory/Donor Entry Assistant

  • Processed and managed inventory and donor entry support in the finance department.

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  The Palisades At Broadmoor Park

  Oct 2022 - May 2023

  Sales Assistant

  • Managed the prospect and referral database. • Pursued all leads and industry related organizations.• Upheld personal and intentional customer service and hospitality with residents, prospects, and industry partners.• Daily tours for all senior living care – independent living, assisted living, and memory care.• Maintained meaningful relationships with referral sources and key community support partners.• Helped organize and execute community and marketing events.• Created marketing and sales plans with the Director of Sales.• Met and exceeded daily communication quota and weekly outreach expectations for new leads. Show less

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  Seven Lakes Memory Care

  May 2023 - now

  Director of Sales Marketing

  • Accomplished in generating leads and translating them into sales for a 48 bed, exclusive memory care community.• Frequent and consistent communication with prospects and all involved in the decision process with tours, community overview, and education.• Guide prospects through the intake, assessment, and move-in process for a full understanding of services.• Develop and execute a creative and profitable marketing strategy and plan and host events to showcase the community to prospective residents.• Provide leadership for the staff/marketing team.• Responsible for electronic and print advertising and social media presence.• Attend and lead daily meetings with department heads and Executive Director to assess appropriate follow-up. Well-versed in day-to-day operations.• Implement process improvements to accomplish service standards, sales objectives, and goals.• Foster key educational resources and organize instructive classes for staff and client families. Show less