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Gabriel Servia

Gabriel Servia

Administrative assistant and operator

Followers of Gabriel Servia649 followers
location of Gabriel ServiaDublin, County Dublin, Ireland

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  • Timeline

  • About me

    On-Street Sales Supervisor at Big Bus Tours Dublin | Freelance Software Manual Tester

  • Education

    • Android developers

      2021 -
      Android Basics in Kotlin Computer Programming

      Suspended

    • HarvardX

      2020 - 2020
      CS50x Introduction to Computer Science Computer Science

      This is CS50x, Harvard University's introduction to computer science and the art of programming. An entry-level course taught by David J. Malan, CS50x teaches students how to think algorithmically and solve problems efficiently. Topics include abstraction, algorithms, data structures, encapsulation, resource management, software engineering, and web development.

    • Programa Codo a Codo

      2020 - 2020
      Tester Junior Computer Software Technology/Technician

      Course on manual Testing for Software Quality Assurance, dictated by the 2020 Programa Codo a Codo of the Ministry of Education of Buenos Aires city. The tools used in the course were provided by Inflectra: SpiraTeam Project Management as ALM, and for test Automation it was Rapise.

    • Universidad Tecnológica Nacional

      2021 -
      Tecnicatura universitaria en Programacion Computer Programming

      Suspendedhttp://www.sistemas-utnfra.com.ar/

    • Universidad Argentina de la Empresa

      2012 - 2019
      Bachelor's degree Business Administration and Management, General

    • Coursera

      2021 -
      Project manager Project management

      Google Career Certificates are part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow.

  • Experience

    • Talleres gráficos Lugser

      Dec 2011 - May 2017
      Administrative assistant and operator

      -In charge of billing, remittances and documentation-Manual operating work-Supervision and quality control of production and personnel-Reception of customers and suppliers-Management advice and strategic direction

    • Warner Bros. Discovery

      Jun 2017 - Jan 2022

      -Guarantee the delivery of programming grids for Warner Channel and TBS linear TV signals for all Latin America-Coordinate the operations with Ad Sales, Content programming and Promo planning-Training and induction of new team members-Lead a team of 8 people -Organise and set up programming grids, which includes promotions, advertising spots and content, for linear TV signals for all Latin America like TNT, TNT Series, Warner Channel and TBS for all Latin America-Collaborate with version selection of content for Video On-Demand in LOG Managment-Member of a 9 people team, and I also served as a back-up supervisor

      • Warner Channel & tbs LOG supervisor

        Feb 2021 - Jan 2022

      • Scheduler logger

        Jun 2017 - Feb 2021

    • UTest

      Jun 2021 - Jan 2022
      Software Tester

      -Crowdsourced testing-Functional software Testing-Execute Test cases

    • TestPoint

      Aug 2021 - now
      Software Tester

      -Crowdsourced testing-Payments testing-Functional software Testing-Execute Test cases

    • TransPerfect

      Jan 2022 - Jul 2023
      Testing Project Coordinator

      -Manage and coordinate websites localization testing projects-Responsible for the testing phase life-cycle of all projects assigned-Vendor management-Assign and maintain excellent relationships with freelance testers and agencies-Liaise with main PMs to clarify project parameters

    • Sky

      Aug 2022 - Dec 2023
      Customer Sales Advisor

      -Delivered exceptional sales and customer service in a fast-paced contact center environment-Handled inbound B2C calls, building rapport with potential and existing customers to understand and meet their needs effectively-Assisted new customers in joining Sky, offering tailored solutions and subscription packages-Supported existing customers by resolving inquiries, upselling products, and presenting new deals to enhance their experience-Consistently met and exceeded sales targets while maintaining high levels of customer satisfaction Show less

    • Testlio

      Oct 2023 - now
      Software Tester

      -Crowdsourced testing-Payments testing-Functional software Testing-Execute Test cases

    • Big Bus Tours

      Jan 2024 - now
      On-Street Sales Supervisor

      -Driving sales excellence through strategic supervision and team leadership-Orchestrating on-street and shops sales initiatives, optimizing performance, and fostering a customer-centric environment-Achieving targets through effective coaching, training, and people management-Hiring and training new Customer Service Representatives joining the team-Dedicated to enhancing sales productivity and exceeding sales goals

  • Licenses & Certifications

  • Volunteer Experience

    • Football Coach

      Issued by Powerleague on Apr 2023
      PowerleagueAssociated with Gabriel Servia