Samuel Doyle, M.S., HPT

Experience

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  Miller Canfield

  Nov 1981 - Jun 1984

  Office Automation and Document Management Specialist
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  Unisys

  Jul 1984 - Oct 1992

  Information Technology Lead | Global Network Technical Specialist
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  DTE Energy

  Nov 1992 - May 2000

  Technology Specialist | IT Training Manager | Diversity Trainer
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  NCCJ - The National Conference for Community & Justice

  Jan 1998 - Jan 2001

  Diversity Consultant and Trainer
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  21st Century Workplace Design, LLC

  Jan 2001 - now

  Large-Scale Change, Digital Technology and Human Performance Consultant

  I created this company to offer clients a rare combination of professional coaching, leadership, management consulting, IT governance, change management, project management, instructional systems design, social | relationship management skills training and technology implementation experience acquired during twenty years leading 21st century workplace transformation. Since 2001, my employers and clients have included the City of Pontiac, the County of Wayne, Wayne County Community College, Caretech, Goodwill Industries of Greater Detroit, Community Living Services, Blue Cross Blue Shield of Michigan, State Farm, Volkswagen of America, TEKsystems, municipal, large non-profit, small business clients and many Detroit-area public and charter middle school and high school administrators.Clients and employers benefit from my skills and experience deploying ever-evolving Microsoft, Cisco, Oracle, HP, IBM, Amazon, Google, Adobe, Web Services and other business, education and social media technologies. I assist organizations in navigating the predictable complexity between business (stakeholders, projects, requirements, solutions), human resource (change leadership, staffing, work management, skills training, process | people performance measurement and improvement) and IT (computing hardware, software, networks, data) solutions implementation. My teams researched, selected, prototyped, installed, configured, tested and managed information systems and technology for over two decades. We visualize, model and help clients to resolve cultural, business and technology challenges.My commitment to social and STEM skill mastery in youth and adults in our community, leads me to meet and support thousands of youth and adults in organizations and schools. My greatest accomplishment has been in coaching adults and youth in the MINDFULNESS 5.0© self-mastery, emotional intelligence, diversity and leadership skills curriculum. Show less

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  City of Pontiac

  Mar 2002 - Mar 2003

  Project Manager | IT Specialist
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  Anti-Defamation League

  Jan 2004 - Jan 2006

  Diversity Consultant and Trainer
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  Wayne County Circle of Change

  Jan 2005 - Jan 2007

  Youth Diversity Consultant
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  University of Michigan-Dearborn

  Jan 2005 - Jan 2009

  Organizational Learning and Business Simulation Leader

  I led organizational learning | systems dynamics | business simulation training activities (see Peter Senge and Jay Forrester, MIT) under M. Jeanne Girard, Director, Continuing Education and Dr. Joseph A. Lapides, Head of the Adult Instruction and Performance Technology Program, in the UM-D School of Engineering and Computer Science.

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  Volkswagen of America, Inc

  Oct 2005 - Aug 2006

  Quality Process Leader and Supply Chain Analyst
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  Goodwill Industries of Greater Detroit

  Jul 2006 - Nov 2006

  Diversity Consultant and Trainer
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  Blue Cross Blue Shield of Michigan

  Sept 2006 - Aug 2007

  Senior Project Manager | Business Analyst

  Working closely with senior leaders for the BCBSM Marketing VP and Actuarial VP, we partnered with a primary BCBSM vendor (Connecture) and the IT organization to create the project charter, project management plan, cost baseline, schedule baseline, risk profile and delivery architecture to support technology implementation, training and support for this new line of business (IMR) expected to generate $120M in annual revenue.Also, working as the business analyst on two other projects, I facilitated approximately thirty-five (35) requirements gathering and solution development sessions with cross-functional subject matter experts. We developed use cases, process maps, activity diagrams, cross-system data maps, task analyses and studied existing and planned delivery architecture (EDI and MOS) for quoting, enrollment, policy administration, rating, medical underwriting and renewal engines. Show less

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  U.S. Bankrupty Court - Eastern District of Michigan

  Jan 2007 - Jan 2007

  Diversity Consultant and Trainer
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  Community Living Services

  Nov 2007 - Mar 2009

  Senior Project Manager and Change Management Specialist

  As project manager, I developed, received approval for and managed the project charter, the project management plan (the schedule baseline, cost plan, procurement plan) and business readiness activities for this Michigan non-profit health and "self-determination" services organization, voted "best" in 2007. As change management leader, I worked with senior leaders and subject matter experts in each organization to document requirements and review processes on this potential $2M, two-to-three year infrastructure and technology refresh portfolio of projects.I designed, led and facilitated over fifty (50) organization-wide process, workflow, task analysis, document-form mapping and data mapping sessions. We successfully documented over 50% of the organization's processes, including identifying all systems, files, data, documents and reports in each of the departmental units. These activities led to the selection and deployment of the planned document management and records management solution, surpassing projected time and cost saving forecasts. I also designed and facilitated a two-day off-site visioning, culture change, business readiness and team-building event, bringing CLS executives, managers and subject matter experts together to co-create the CLS vision of success for this initiative. Show less

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  TEKsystems

  Jan 2011 - Mar 2012

  Instructional Systems and Virtual Learning Specialist

  I provided marketing, LMS, distance education, ISD technical infrastructure and project management guidance for the Global Service, Managed Solutions – Education Services division. Our TEKSystems Education Services clients included State Farm, Verizon and Cisco.

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  Applied Professional Training College

  Aug 2012 - Feb 2014

  Digital Network and Wireless Telecommunications Trainer (Cisco CCENT and CWNP)

  As a road-warrior for APTC, I managed classrooms and taught AT&T field service employees the data communications, IP networking, wireless LAN architecture and management skills needed to support AT&T Uverse installation, configuration and maintenance activities. Students learned the basics of wireless communications, including OSI, TCP/IP, wireless access point architecture, 802.11x standards, 802.11 protocols, protocol analysis (Wireshark), AP configuration and wireless security methods. Course students consistently rated my overall performance as "excellent." Show less

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  Mindfulness 5.0, LLC

  Jan 2015 - now

  Active Mindfulness, Leadership and Self-Mastery Coach