Emad Selim

Experience

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  FedEx

  Jan 2000 - Jan 2007

  Senior IT Manager

  Build the IT organization as required to support the business. Direct and manage information technology strategic plans, policies, and programs to accomplish corporate goals and objectives. Develop and maintain corporate IT policies aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation, and operation of IT systems. Maintain & manage ENPO Project, Airport Project and Head Office, Systems Development & System Support. Ensure business continuity by developing and implementing a Contingency and Disaster Recovery Plan delivering strong security, backup policy, disaster prevention, and recovery in worst-case scenarios Key Achievements:*E- GSP New Web-App for FedEx Operation, (Project Cost 1.1 million USD and Project Owner was FedEx CIO). tested the new Web-App system for FedEx worldwide, documented all the system error and measured system performance, escalated the result to FedEx CIO, based on this report they decided to stop the project, Moreover, FedEx choose Egypt as a tester country for all new FedEx technology.*Real-Time-Infrastructure; Create privet APN, Assessor's Identification Number, with Vodafone on their GPRS cloud to connect handheld devices with head-office system to provide our customer with real time transaction *VO-IP and CCTV. Managing the Design and implementation for voice over IP between branches and Head-Office with 0800 divert though PABX system and voice gateways.*The best GSP in the Information Technology FY2002 in the EMEA region Show less

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  Alfanar Co.

  Jun 2007 - Jul 2009

  Group IT Manager

  main purpose was to consolidate and centralize the entire IT Network Infrastructure, Security, SAP R/3 ERP, and Services & Support for 6,000 employees from 6 different countries and 45 different companies into two Data-Canters in Riyadh. Emad managed, directly and indirectly, 60 personnel accountable for the ongoing maintenance, development, and implementation of IT infrastructures for over $3,000 million in sales revenues. He was challenged to improve responsiveness and ROI of efforts, increase the quality of work, and integrate disparate technologies arising from recent company acquisition.Key Achievement *SAP Evaluation and Business Analyse phase (Duration: 15 Months), I managed the Analyses & Design phase for the trading and construction companies plus the electrics component factories for the Financial Accounting (FI), Supply Chain Management (SCM), Materials Management (MM), Sales & Distribution (SD), Production Planning (PP). *Built new data centre (Tier 4) with total space 2000 M² (Duration: 15 Months) Cost: 5 million USD. I managed the implementation for a new Data Centre to comply with the Tier 4 Data Centre standards to server 18 factory. Managing the Design/Implementation Phases for Construction, Electromechanical and Telecom infrastructures. Including Power Source, UPS`s, Colling, CCTV, Cabling & Fibber optic and Security systems. Plus, IT System Migration and implementation of new servers and CISCO Management system. *Cisco VoIP Systems (Duration: 3 Months). Managed the Implementation for CISCO system for 1200 IP-Phone and 5 call centre agents. Call Manger Ver. 5. Plus, integration for all Branches/Factories/Offices in Riyadh, India, and Egypt.*Improve customer satisfaction for 30% to 86% in four months. *Zero downtime for the whole services in the last 9 Months. *Reduce respond time from 6 hours to 0.5 hour. Show less

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  EGMED

  Jul 2009 - now

  Group IT Sr Manager (UK, Middle East and Africa)

  I spearheaded the development and oversight of the Digital Transformation Plan, aimed at bolstering EGMED Group's impressive annual sales growth to 8 billion EGP. This task entailed formulating both immediate and long-range strategies, incorporating agile development processes to synchronize technological advancements with business objectives across 35 distinct service lines and 4 manufacturing facilities located in Egypt's headquarters Kenyan UAE, South Africa and UK. Furthermore, my role encompassed orchestrating collaborations with external partners on projects involving Enterprise Resource Planning (ERP), Robotic Process Automation (RPA), and Artificial Intelligence (AI) implementations, alongside supervising continuous operational tasks. A critical aspect of my responsibilities also included the strategic allocation and management of the IT budget. This was crucial for ensuring the efficient distribution of resources to back the digital transformation agenda and additional IT endeavors. By closely engaging with key stakeholders, I was instrumental in recognizing and ranking business requirements, thereby determining the necessary investment levels to fulfill these objectives. Key Achievements:*Robotics Process Automation (6 Months):*Axapta 2009 ERP System Implementation (Duration: 9 Months): Show less