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Gaurav Sharma

Gaurav Sharma

Enterprise Business Manager

Followers of Gaurav Sharma3000 followers
location of Gaurav SharmaPune, Maharashtra, India

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  • Timeline

  • About me

    Management Consulting-Manager : Global Network Comms & Media.

  • Education

    • Campus School,Pantnagar

      -
      HSC, SSC

    • Shobhit University

      2001 - 2005
      Bachelor of Technology - BTech Electronics

      Activities and Societies: Electronics & Instrumentation, Event Management, Electronic society, Cultural Team( Member) Part of electronic society & participated in paper presentation on Nano Technology. Active member of placement cell, Won several awards in Dance & choreography at college level. Active member in sports & won awards at college level in table tennis.

    • Balaji Institute of Technology & Management, Sri Balaji Society, Pune

      2005 - 2007
      PGDM Telecom and Marketing

      Post Graduate Diploma in Telecom & Marketing.

  • Experience

    • Reliance Communications

      Apr 2007 - Oct 2008
      Enterprise Business Manager

      Worked as manager for pre sales, enterprise business(Broadband) for all the third party links delivered on Reliance backhaul network. Was responsible for bandwidth allocation, pricing & vendor choice for all third party links all across the country on reliance backhaul network. Also was a core member of team who developed a Intranet portal to track the Tech Check program run for premium enterprise customers to improve CSAT rating. Was a part of the operational planning team & helped develop internal system processes to improve RFT. Show less

    • Tech Mahindra

      Oct 2008 - Sept 2012
      Service Designer - Service Design & Architecture

      Worked as a SDA Designer to managed Product launches/Service improvements within Global Service LOB. Conducts Rapid impact assessment, highlight the changes from the "as-is" processes due to new development and generate awareness for the same within the Operational teams & business line. Manage relationships and co-ordinate with various stakeholders. Effectively communicate and co-ordinate with different teams like solution design team, components team and operational teams for on-time delivery.Agile methodology, MS Visio. Show less

    • Accenture

      Sept 2012 - Aug 2017

      Worked on a client facing onsite role as a Management Consultant (Senior Business Analyst) in a major transformation program for B2B market for a major UK Telco operator. Worked as an Assessor for a strategic project focused on assessment of the existing operating model for a Global Telco operator & defining the key focus points as improvement areas. Also, worked as a Process Consultant & promoted to a Project Manager role for a major CRM transformation program for a global telecom operator.

      • Management Consultant

        Mar 2014 - Aug 2017

      • Management Consulting Analyst

        Sept 2012 - Feb 2014

    • Vodafone Idea Limited

      Sept 2017 - Jul 2021

      Currently working as a project manager for the development & delivery of the critical business demands on voice & IVR application platform. Responsible for E2E delivery management of critical integration business requirements across 15+ business domains & associated reporting to the PMO teams. Working closely with governance team on resource utilization, team performance review & associated training programs. Also leading vendor management processes in terms of engagement, procurement & work order related domains. Show less

      • Deputy General Manager

        Apr 2021 - Jul 2021

      • Assistant General Manager

        Sept 2017 - Apr 2021

    • Accenture Strategy & Consulting

      Jul 2021 - now
      Manager strategy and consulting

  • Licenses & Certifications

    • Prince 2