Deep Enrich
Heena Tabassum
Customer Service Representative
484 followers
Hyderabad, Telangana, India
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About me
Product Owner
Education
St Martin's High School, Chintal
-A+St Ann's Degree College For Women
2010 - 2013Bachelor of Science (BSc) Computer Science aSri chaitanya junior college
2008 - 2010A+
Amjad Ali Khan College Of Business Administration
2013 - 2015Master's degree Human Resources Management and Services
Experience
Synchrony
Sept 2014 - Oct 2015Customer Service Representative
CA Technologies
Nov 2015 - Nov 2021Senior Customer Care Representative
Jul 2018 - Nov 2021Customer Care Representative
Nov 2015 - Jul 2018
Broadcom
Nov 2018 - nowProduct Owner
Nov 2021 - nowSenior Customer Care Representative
Nov 2018 - Nov 2021
Licenses & Certifications
- View certificate
Google Analytics Individual Qualification
GoogleJun 2020
- View certificate
Certified Customer Success Manager (CCSM) Level 1
SuccessHACKEROct 2022 
Zoom Contact Center Administrator
ZoomAug 2024
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