Adam Durbin

Experience

• 

  City of Henderson, KY

  Dec 2002 - Aug 2003

  PC Support Specialist

  *Provide support regarding all aspects of end-users computing experience*Assist in maintenance of Windows 2000 servers and network*Develop and maintain MS Access applications for several city departments

• 

  University of Southern Indiana

  Aug 2003 - Aug 2006

  Computer Maintenance Technician

  *Provide end-user computer support*Troubleshoot and resolve hard/software conflicts and problems*Install and maintain computer workstations

• 

  University of Evansville

  Aug 2006 - Apr 2008

  Manager of Client Services

  *Manage Help Desk operations for University technology office*Design, install and maintain audio visual systems in all applications across campus*Supervise and train workforce of 45 student workers*Assist in Active Directory and user account maintenance and support

• 

  CompuCom

  May 2008 - Feb 2009

  Deskside Support Technician

  •Perform 2nd tier computer support for large industrial client•Maintain install base of over 2000 computers and devices•Provide 24x7 server and network infrastructure support •Manage shipping and documentation of leased computer assets

• 

  Deaconess Health System

  Mar 2009 - Feb 2012

  Analyze clinical workflows for implementation in Epic's OpTime and Anesthesia softwareLead planning and workflow validation sessionsDocument hospital and departmental procedures and policies for translation to OpTimeTest and troubleshoot system configurationServe as content expert for assigned applications Training end users in a classroom environment on Scheduling and Registration in Epic Systems Cadence applicationAssist in developing and testing curriculum for the Cadence classesDeveloped and implemented training program for business continuity access in case of system downtime

  • Application Analyst

    Jan 2010 - Feb 2012

  • Credentialed Trainer

    Mar 2009 - Jan 2010
• 

  Intermountain Healthcare

  Feb 2012 - now

  Senior Application Analyst - OpTime and Anesthesia

  Current project is to implement the Anesthesia module across all SCL Health hospitalsDesigned, built, and tested OpTime as it was rolled out across all hospitals in the SCL Health SystemTravel to various sites to perform validation and support Go LivesImplemented OpTime-Stork integration for scheduling and documentation of L&D surgical procedures