Volodymyr Rososhenko

Experience

• 

  Fozzy Group

  Aug 2011 - Mar 2014

  The holding, which includes several leading Ukrainian retailers, with more than 1000 trading sites.I managed operational processes in chain supermarkets (up to 200 subordinate employees) of various formats (from a convenience store to hypermarket) and also with the different price ranges (from social formats to luxury boutiques).Responsibilities: • Administration of business processes using ERP SAP, to fulfill the main planned indicators of the store: turnover, losses, wage fund in turnover.• Control of inventory of the store: order, receipt, sale, write-off, over-stock, out-of-stock, problem balances, inventory of goods and raw materials.• Analytics of sales and optimization of market losses: ABC analysis, reports on turnover and liquidity, analytics of the availability of goods on the trading floor, etc.• Organization and control of the work of the central cash desk of the store and the cash zone: cash discipline, collection, control of the load and idle time of cash desks.• Interaction and settlement of current issues with customers, work with the indicator of compliance with standards and maintaining the level of loyalty.• Organization of monitoring of competitors on prices, assortment, marketing activity.Achieved: the experience gained in the national holding provided the basis for the further implementation of outsourcing projects for the operational processes of the trading floor of the markets. Show less Responsibilities:• Operational management of the boutique and the organization of quality service for guests.• Market personnel management, up to 20 employees.• Formation of an exclusive and competitive assortment of wines, drinks and delicacies.• Inventory accounting and work with suppliers.• Development of planograms and control of their observance.Achieved: successfully completed training under the Program of the Deputy Director of the Market and moved to this position. Show less

  • Deputy Store Manager

    Sept 2012 - Mar 2014

  • Wine Boutique Manager

    Jan 2012 - Sept 2012

  • Sommelier

    Aug 2011 - Jan 2012
• 

  Rost Group

  Mar 2014 - Jan 2016

  Project Manager

  The holding, founded in 1999, has more than 500 employees. Has in its assets companies in the field of HR services, business consulting, pharmaceutical distribution and IT solutions. It has been a successful story in the implementation and management of BPO project. Managing the team of 20 managers and 200 specialists, I was able to implement the effective project of reengineering and outsourcing of supermarket operating processes for the national retail chain.The key achievement of the project management is the fixation of several products and the strategy of their promotion within the framework of the separate Rost Retail business, within Rost Group structure.Achieved:• Business model for starting the project at the facilities was implemented: audit of the organizational structure and business processes, fixation of the model “as is”, reengineering and implementation of the model “as it should”.• As a result of the application of the new organizational structure, it was possible to focus the responsible persons on their KPIs, bring the salary level to the median and at the same time reduce the wage fund by 12%.• Implementation of 360 assessment system, every six months, made it possible to introduce categories of employees and launch work with goals. • Work products, competency sheets, KPIs for each position of the new organizational structure have been determined. C&B system was implemented. The transparency of the results allowed to reduce staff turnover by 30%.• Development and application of operational project tools: action algorithms, schedules and checklists of standards checks, photo reporting, efficient work with orders and stock balances allowed to increase turnover and reduce losses by 20%, especially in the fresh group, by more than on 10%. Show less

• 

  Rost Retail

  Jan 2016 - Oct 2023

  Executive Director

  National provider of personnel outsourcingThe main partners of Rost Retail are international companies: Avon, Adidas, Puma, Raben, HAVI, Ekol, UFC, PPB, Varus, Novus, Prostor, Leroy Merlin etc.I manage a team of 25 professionals in 5 offices. Responsible for the high-quality performance of the service by more than 3,000 company representatives throughout the country.Achieved:• The main product of the company Staff leasing RR was developed and customized for the retail, logistics and manufacturing markets. Portfolio of additional services has been formed.• System of service standards and mechanisms for their control was developed. • System of adaptation, training and C&B for specialists and managers was implemented.• All the main business processes were recorded and partially automated. The level of permanently active employees of the base increased by 30%, which reduced operating costs by 11%. • Systems for the mass recruitment of temporary employees into the work base (more than 10 thousand employees) have been developed.• Strategy for working with service sales funnels (active lead generation, promotion across clusters, markets) was developed.• Customer service system (“soft start”, 24/7 feedback line, partner loyalty strategy) was implemented. The number of repeated applications in the retail market increased by 50%, 70% of customers work for more than one season. • Department for accounting and service analytics has been formed, and a system for weekly accounting of the work of more than 1,000 employees at various facilities and tariffs has been developed. • Payback period of the business was 2,5 years, the break-even point was reached already at the end of the first year of operation.• In the course of anti-crisis management related to the pandemic, it was possible to reduce operating costs by 30% and return the planned profitability of more than 15% in a short time.• Strategy for expansion into Polish market was formed. Show less