S. M. Ariful Kabir

Experience

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  Banglalink Digital Communication LTd

  Jun 2012 - Dec 2014

  Careline Trainee

  To provide highest quality of service to the customers over the phone • Build customer’s interest in the services and products offered by the company • Achieve daily quantitative as well as qualitative targets and service levels related to Inbound call • To keep abreast with the latest information w.r.t the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently

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  The High Commission of Sri Lanka

  Dec 2014 - Dec 2017

  Protocol Officer

  ● To attend Protocol duties for VIP Delegations, staffs of the Mission etc.. Maintain correspondence with Defence Colleges in Bangladesh, Trade and Tourism matters, Cultural matters, Civil Aviation Authorities of Bangladesh, Immigration and Passport office and other relevant Institutions.●Liaise with the Ministry of Foreign Affairs and other departments of Govt. of Bangladesh (GOB) and local authorities on protocol and administrative matters.●Arrange and prepare documentation to attend SL Army/ Navy/ Air Force officers for different training courses in Bangladesh.●Arrange and prepare documentation for payment of the trainee officers of SL Army/ Navy/ Air Force in Bangladesh.-Manage, maintain, receive, screening, classified and filling incoming and outgoing mails related to protocol●Screening newspapers and collect relevant news items for reporting to Colombo.●Arrange and prepare documentation for packing/forwarding/ shipping and obtain clearances for removal of personal effects, motor vehicles, official shipments and weekly DPL Mail to/from Bangladesh.●Act as Personal Secretary of H.E. the High Commissioner in absence of PA to High Commissioner.●Obtaining Visas from other Missions for the Mission Staffs’.●Liaison with BTCL, WASA, DESCO, and TITAS Gas Co., for utility services.●Arrange and prepare documentation for registration and insurance official vehicles through MFA and Special Registration Authority●Arrange official’s domestic and international travel including visas, airline bookings, accommodation and calculation of travel allowances.●Assist Minster Counsellor and Attaché in Administrative and other tasks Show less

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  Commercial Bank Of Ceylon PLC

  Jan 2018 - now

  Import & Expirt Section Branch Banking

  • Human Resources Officer

    Oct 2022 - now

  • Officer- International Trade

    May 2019 - Oct 2022

  • Trainee Executive

    Jan 2018 - May 2019