Zankar Choudhary

Experience

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  HCLTech

  Dec 2023 - now

  Graduate Engineering Trainee

  Job Purpose: To deliver IT projects efficiently and effectively, ensuring adherence to agreed service level agreements (SLAs), ITIL standards, and quality guidelines.Scope: EMEA, APAC, AMAS, and the USTechnologies: Nutanix, Azure, AWS, GCP, VMware, V-Center, vSphere, Hyper-V, ESXi, ITILKey Responsibilities:•Worked extensively with Nutanix, AZURE, VMware, V-Center, vSphere, HYPER-V, ESXI, ITIL.•Responsible for performing assigned projects in adherence to agreed Service Level Agreements (SLAs) and ITIL delivery quality standards.•Working on AWS, AZURE CLIs and Networker Installation and performing Migration activity, troubleshoot cloud-related issues and provide technical support.•Executed project tasks including building servers, clusters and Decom, Migration and Upgrade activity for server and clusters.•Development of infrastructure architecture and work with client to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data.•Design and implement cloud infrastructure solutions that align with business objectives, collaborate with clients to address challenges, and continually update technical knowledge and contribute to SOPs.•Coordinate with stakeholders, analyze data to identify client issues, and provide cloud disaster recovery and replication services.•Ensure customer satisfaction by effectively resolving issues, documenting risks and mitigation plans, and supporting business continuity and disaster recovery. Show less