Kevin Jones

Experience

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  D.G. Airways

  Jan 1991 - Jan 1994

  Corporate Pilot
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  American National Rubber

  Jan 1994 - Jan 1996

  Corporate Pilot
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  Associated Estates Realty Corp

  Jan 2001 - Jan 2005

  Property Manager

  As the property manager at Associated Estates, my responsibilities were to oversee the leasing activities, maintenance, and financial performance of the property. In 2004, I developed a renewal spreadsheet using Microsoft Excel. This worksheet was rolled out to by the Regional Manager to all properties in the Columbus, Ohio portfolio and eventually shared in other markets within the organization. The spreadsheet was designed to calculate the variance between the resident’s actual rent and market rent. Given certain variables, the spreadsheet calculated renewal increase recommendations. This spreadsheet reduced timely renewal calculation process for all property managers. I developed a corporate outreach program for the Columbus, OH portfolio. The program was designed to generate traffic and leases for properties by targeting human resource departments at large successful corporations. All properties offer the same program to increase the “ease of doing business” through consistency among all properties within company. I lead a team that delivered higher attendance at onsite resident functions. Resident functions included Super Bowl Parties, Hawaiian Luau, Pig Roasts, and Christmas socials. Resident participation (through interactive activities) at the functions increased resident satisfaction within the community. Residents developed a sense of community and belonging through participation, which led to increased resident retention and acceptance of increased rents. Delivered increased curb appeal, resident satisfaction, resident retention, lowered delinquency, and higher closing ratios by successfully overseeing capital improvements annually. Capital projects included: New refuse compactor enclosures, wood replacement and painting, asphalt, seal and stripe, access card system installed (fitness center, pool, and laundry facilities); fountains, lighting installed in lakes, removal and installation of new landscaping material, and front door replacements. Show less

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  Archstone

  Feb 2001 - Jun 2001

  Leasing Consultant

  My responsibilities at Archstone were those typically required of leasing agents. Greet the customer at the door, inquire about their needs, show the property and available units that fit there need, offer to start the application process and lead them to signing the lease agreements. Guest card follow-up, work order entry and quality customer service.

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  National Corporate Housing - formerly (Equity Corporate Housing)

  May 2006 - Nov 2013

  General Manager

  Responsibilities are to oversee daily operations and provide the necessary support functions to ensure the success and profitability of National Corporate Housing. To direct and manage the sales effort to achieve profit margins, revenue and NOI goals. To establish and maintain positive relationships with properties on which we operate and the vendors that we work with all while ensuring that our client's needs receive top priority.

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  Rinehart Property Management

  Mar 2014 - Jan 2017

  General Manager

  As General Manager, my responsibilities were to oversee the total operation and financial performance of the property management division. During my employment, I developed a dashboard and key metrics that brought performance trends into focus. Key metrics included: income, expenses, net operating income, unit count, average monthly rent (residential and commercial), delinquency, work order volume and turnaround time. In reference to growth, in 2016, I lead the team and increased the "residential" average monthly rent by 7% and increased "commercial" average rent by 6%, improved the quality of rental inventory and clientele by adding properties with stronger curb appeal, newer built homes, and by targeting desirable areas that are convenient to work locations for the general public. I was able to implement a renewal program to increase rental rates to market rent. This also helped improve the quality of renters in our homes. Better tenants lead to better care of the home, less expenses for the home owner after the tenants move out and helped with the preservation of the owner’s asset. During my time there, I was able to improve owner satisfaction in reference to property management services, as well as tenant satisfaction in areas such as problem resolution. I lead the creation and implementation of a “red flag” system which helped to identify maintenance and vendor issues when related to the work being completed correctly and on time. I believe that growth can be achieved in many areas other than unit count. These areas are "critical" to building a strong foundation. Once the foundation is in place; then, unit count will grow. On a monthly basis, I successfully performed the distribution of owner funds to over 425 property owners (845 property units), without fail. This is also true to the preparation and issuing of 1099-MISC and year-end accounting statements to the property owners. Show less