DIKE BLESSING

DIKE BLESSING

Client Relationship Specialist

Followers of DIKE BLESSING1000 followers
location of DIKE BLESSINGPort Harcourt, Rivers State, Nigeria

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  • Timeline

  • About me

    Community Engagement Manager | Customer Support Associate |Visual Assistant| Crypto Content Writer (#Web 3.0, #NFT #DeFi #Metaverse #GamiFi #Dao)

  • Education

    • Enugu State University of Science and Technology

      2012 - 2016
      Bachelor of Education - BEd Economics/Educational Management Second Class Upper
  • Experience

    • Nnie Integrated Services

      Nov 2015 - Dec 2017
      Client Relationship Specialist

      Key Contributions as a Sales and Client Relationship Officer:• Developed customers’ sales technique to successfully sell and up-sell products to existing clients and new clients.• Generated new business through successful networking and cold calling.• Maintained friendly and professional customer demeanor.• Prepared effective action plans and schedules – Participated in marketing plan design and execution.

    • National Youth Service Corps

      Mar 2018 - Apr 2019
      Head Teacher
    • 100hoursfornigeria

      Oct 2019 - Jan 2021
      Administrative Assistant

      Key Duties:• Provide administrative support such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.• Operated personal computer to compose and edit correspondence and memoranda and distribute agendas and minutes of meetings.• Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, evaluating new equipment, maintaining equipment inventories.• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors.• Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports.• Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.Key Achievements• Implemented streamlined administrative procedures and processes.• Accurately completed assignments and general duties which increased overall efficiency by 40%.• Earned reputation for consistency and timely delivery of work under minimal supervision. Show less

    • MOVENTO LTD

      Nov 2020 - Nov 2020
      Customer Service Representative
    • MOVENTO LTD

      Jan 2021 - Mar 2022
      Personal Assistant to Director
    • Phronesis Consult

      Sept 2021 - now
      Community Manager

      Key Duties- Set, plan and implement social media and communication campaigns and strategies.- Provide engaging text, image and video content for all social media and professional accounts.- Respond to customers in a timely manner.- Monitor, track and report on Community feedback and online reviews.- Organize and manage events to boost brand awareness.- Coordinate with Marketing, PR and Communications teams.- Build relationships with customers, industry professionals and journalists. Show less

    • Honey-Bite Official

      Apr 2022 - now
      Content Writer

      Key Duties- Researching and creating interesting content, for a variety of social media platforms.- Developing content strategy to assure desirable outcome. - Working closely with the Tech and product teams to brainstorm ideas, create concepts, and develop messaging that accurately reflect company's ideals and offerings.- Maintaining up-to-date knowledge of communication and Blockchain industry trends.- Collaborating with colleagues and creative staff from concept development to delivery of final product. Show less

  • Licenses & Certifications

    • Professional certificate in Human Resource Management HRM

      Pan African Institute, Port Harcourt
      Jan 2019
    • Professional Certificate in Leadership and Management

      Pan African Institute, Port Harcourt
      Jan 2019
    • Professional certification in Advance Excel

      Pan African Institute, Port Harcourt
      Jan 2019
    • Professional certification in Advance Monitoring and Evaluation

      Pan African Institute, Port Harcourt
      Jan 2019
  • Volunteer Experience

    • Sensitization on the importance of personal hygiene.

      Issued by Environmental/HIV/AIDS Development Service Group on Apr 2018
      Environmental/HIV/AIDS Development Service GroupAssociated with DIKE BLESSING