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Paula Russell

Paula Russell

Customer Service Representative

Followers of Paula Russell401 followers
location of Paula RussellGreater Brisbane Area

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  • Timeline

  • About me

    Looking for my new challenge/position

  • Education

    • St Savoiurs College, Toowoomba

      -

  • Experience

    • Westpac

      Jan 2000 - Jan 2007
      Customer Service Representative

    • Department of Natural Resources

      Jan 2007 - Jan 2008
      Vegetation Admin (PMAV)

    • Elders Rural Services/Rural Bank

      Jan 2008 - Jan 2013
      Sales Administrator/Pastoral House Manager

    • Thiess

      Aug 2013 - Nov 2014
      Site admin

      Travel, accommodation, bedding and roster coordination Mobilisation and demobilisation Distribution of itineraries KPI reporting Set up of office and all office filing systems, files, desks, phones, shelving, etc  Used Envision daily Entering daily hours, allocation supervisors & sites, adding & removing workforce and staff as required, Daily Reports, attendance sheets, exporting to excel & pdf.Scanning, renaming, updating Drawing Register and filing drawings ITR CompletionsRoster coordination – travel & accommodation, all current bookings as well as redeployment and separationFiling soft and hard copies Weekly and monthly stats Site inductions Updating MSDS folders and chemical registers Sending weekly reports to head office for drug & alcohol testing Collect, scan and email daily POB’s (Personnel/workforce on site daily)Update and email Daily ReportEnter staff and workers times and reports via Bluey Receipt invoices in JDE, copy, file hard copy and send original to Finance & AdministrationCollect start cards and plant checklists from site and fileStationary orders and printer ordersTea room and crib hut ordersEmail leave applications, PPE orders, payroll requests and enquiresInput Hazard Reports for Health and SafetyScan, rename and file JSEO’s & O & I’s for Health and SafetySet up new filing system in First Aid roomOrganise and scheduling travel and accommodationCollect parts from town Assist staff and workers with general day to day enquires such as training, personal details changes, payroll changes and paperworkFiling of maps for EngineersDeveloping posters for Health and Safety, also creating posters used to display Christmas slogans and other safety ideasFiling for Health and SafetyDistributing information to the crib roomsReceive and respond to calls and enquiries via phone of emailCompleted spread sheets for various supervisors Completed 4WD training to Operate Light VehicleCompleted training to Operate Mini Van Show less

    • RCR Infrastructure

      Mar 2015 - Oct 2015
      Project/Site Admin

      Administration – Travel, accommodation, bedding and roster coordination Bedding and forecasting registersBooking all accommodation – staff, workforce, subcontractors & visitorsBooking all travel to and from site via Serko - staff, workforce, subcontractors & visitorsVehicle and bus logistics Mobilisation and demobilisation Distribution of itineraries All travel enquiries All procurement on site – getting quotes, approvals and material requisitions in place and raising and receiving orders and finally uploading invoices for payment Daily hours for all workforce and staffOrganising deliveries for bulk fuelOrganising deliveries of water and the removal of all waste from siteSetting up of offices and crib rooms on siteMaintenance & hiring of offices, buses and equipment on siteMobilisation/demobilisation of siteOrdering of all PPE, uniforms, stationary, crib room requirements Escorting road trains and delivery trucks to and from siteSubmitting payroll queries, leave applications, etcMeeting minutes distributionDaily reports for staff and clientOrganising starter packs, letters of offer, payroll details, expense claims and termination letters(demobilisation) for workforce and staffSafety – Environmental reports – Environment Register up to date - fuel usage, water & effluent waste, general waste & timber waste, bulk fuel purchased, etcInjury management – doctors clearances, medical certificates, etcPreparing and attending daily pre-startsPreparing daily work schedules for workforce Scanning and uploading filesTaking staff/workforce for random drug and alcohol testing to paramedics‘Return to Work’ coordination Completing, notifying and uploading medical declarationsSafety walks out on siteDaily breathalyser testing on site of all staff/workforce and visitorsPreparing toolboxesUploading in to Enablon all hazard reports and tasks Show less

    • BHP Billiton

      Jun 2016 - Jul 2016
      Executive Assistant

    • Thiess

      Jul 2016 - now

      • Senior Assets Admin

        Nov 2017 - now

      • Executive Assistant

        Jul 2016 - Mar 2025

  • Licenses & Certifications

    • Certificate IV in Business