Brea Wilson

Experience

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  Columbus Department of Public Utilities

  Jun 2011 - Aug 2011

  Summer Intern

  Organized and transferred files to the company computerAnalyzed customer service reportsStarted a project to improve customer service

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  LeTourneau University

  Sept 2011 - Dec 2015

  Gave campus and airport tours to prospective students Hosted events for prospective students Assisted the Admissions Department during preview events Called and informed prospective students about LeTourneau University Managed, trained, and organized 15-20 employees and composed work schedules Sent prospective students emails when they requested more information in that formWorked along with programs such as Goldmine and ExcelStarted as a tele-counselor in 2011 and transitioned into supervisor position by 2013

  • Student Ambassador

    Aug 2012 - Dec 2015

  • Telecounselor -Supervisor

    Sept 2011 - Dec 2015
• 

  Pinnacle Metal Products

  Jun 2013 - Aug 2019

  Sales Apprentice

  Update drawings working with AutoCAD, BlueBeam, Excel and FabTrolExtrapolate information off AutoCAD drawings creating data files in FabTrolCreating the Bill of Materials for Projects in excess of $450,000.00Electronically secured, organized, and maintained the company's bid documentsCreated and maintained the company's job files for sold projectsAssisted our accounting department with payroll for 40-50 employeesAssisted Accounts Payable- working with QuickbooksOrganized Holiday gifts and events for clientsWorked as the Customer Service Assistant Trained new employeesTransitioning into a new position from Detail Assistant to Estimator/Sales Apprentice Show less

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  Pandora Polaris - Shops by Todd

  Jun 2017 - Aug 2019

  Customer Sales Lead (CSL)

  Assist customers to find the best items to fit their needs Help maintain the appearance of the storeProcess customers paymentsAssist in training other employees Presented company standards in store meetingsAssisted with campaign changePromoted to CSL (Customer Sales Lead/Key Holder) September 2018

• 

  UFA, Inc.

  Aug 2019 - now

  Quality Assurance software testing Assist in the development of fellow employeesProviding user technical support and system testing Writing and maintaining training and user documentation Managing sensitive equipment in excess of $500,000 Lead CPDLC Tester

  • Support Manager

    Apr 2023 - now

  • Air Traffic Control Specialist Lead

    Jan 2022 - May 2023

  • Air Traffic Specialist

    Aug 2019 - May 2023