David Pankow

David Pankow

Installation and Technical Support Group Leader

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location of David PankowMedina, Ohio, United States

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  • Timeline

  • About me

    Vice President Global Business Development at OEConnection

  • Education

    • Wright State University

      1987 - 1994
      Bachelor of Science Business Management

      Activities and Societies: Baseball 1988 and 1989 College of Business Dean's list several times Completed undergraduate education while working full time from 1991 to March of 1994.

  • Experience

    • The Reynolds and Reynolds Company

      Oct 1994 - Mar 2002
      Installation and Technical Support Group Leader

      Coached, counseled, trained, directed, and managed a Installation and Support team focused on superior customer service.- Led the initial product launch and implementation of a parts locator application for various automotive manufacturers- Instituted a training process that increased customer satisfaction, reduced backlogs, increased revenue and improved productivity by 100%- Scheduled and performed on-site and on-line installation and training- Provided technical support and problem diagnosis for software applications Show less

    • ProQuest Business Solutions

      Jan 2002 - Jun 2006
      Director Global Strategic Alliances

      Revenue, profit, cost management and account management of a $32 million Strategic Alliances business unit. - Managed a sales agency agreement that resulted in the transition of 800 competitve placements delivering $30 million in revenue- Partnered with an industry leading system provider to create, market, and sell software integration that has delivered $10.5 million in revenue over an 8 year period- Managed the implementation plan for sales, service, and marketing needed to the roll out of a software application for a large global auto manufacturer Show less

    • Reynolds & Reynolds

      Jun 2006 - Jan 2007
      Director, Fixed Operations

      Responsible for revenue, profit, cost management and strategy of a $50 million hardware and software business unit representing 60,000 users in North America. - Achieved 9% above operating plan performance during FY 2006- Established product roadmaps and partnered with the development organization in prioritizing development activities- Researched, established, maintained and, grew third party relationships- Created business cases, investment proposals and opportunity assessments for senior management review- Coached, counseled, trained, mentored, managed, assessed and developed associates Show less

    • Snap-on Business Solutions

      Mar 2007 - Apr 2010

      Responsible for revenue, profit, cost management, and account management of various strategic partners representing $26 million in recurring revenue- Re-negotiated a 3 year extention of a hardware maintenance and services contract resulting in $500k in savings- Facilitated delivery of a software application enhancement with a strategic partner that supports $1 million in revenue- Established and managed the partnership with a data service provider that enabled the delivery of a new software application resulting in $500k in new business- Managed a $20 million distribution agreement- Negotiated and secured a long term agreement with a strategic partner increasing customer value and avoiding $4 million in annual cost Show less Responsible for identifying new product opportunities, competitive analysis, presenting company capabilities, business case creation leading project delivery teams, prepare and deliver product launch plans and product lifecycle management- product lead for the definition creation and delivery of a new software application resulting in $1.5 million in revenue- deliverd a key product enhancement needed for a global software application needed to sustain and grow a $7.5 million revenue stream- created and launched a service offering that provided $1.8 million in revenue Show less

      • Senior Manager Global Strategic Alliances

        Jan 2009 - Apr 2010
      • Senior Product Manager

        Mar 2007 - Dec 2008
    • OEConnection

      Jun 2010 - now

      Business leader driving global growth and strategic partnerships

      • Vice President Global Business Development

        Jan 2018 - now
      • Director of Business Developmentt

        Jun 2013 - now
      • Business Development Manager

        Jun 2010 - Aug 2013
  • Licenses & Certifications