Puwasala Alles

Experience

• 

  Informatics International Limited

  Nov 2003 - Jan 2006

   Test Lead activities Designing and test the test plans Estimating and planning out the test process Scheduling and tracking the process Inter group co-ordination Reviews – monitoring and reporting Carrying out training sessions Defining, documenting and maintaining standards User Manual preparation SQA activities Design test casesTest data preparation, set up environment and test executionDefect reportingRegression testing

  • Associate Quality Engineer

    Nov 2004 - Jan 2006

  • Software Tester

    Nov 2003 - Nov 2004
• 

  Informatics International Limited

  Oct 2012 - Mar 2019

  Senior Software Quality Engineer

   Follow up the defined process during the entire project life cycle and quality compliance of project activities, artifacts, etc.  Member of internal audit team & participate in external audits Escalation of non-compliance issues Prepare and maintain repositories for Quality Assurance activities ( QA activity Plans, PCI records, PMO Status Tracker reports, etc.) Inter-Unit co-ordination Capture and analyze the effort & schedule overruns Review Pre-sales logs Release Management Activities (Issue sources for development (Oracle), Prepare the consolidated release & Release Note (Oracle), follow-up the on-site deployment & Update the Release Logs. Show less

• 

  Informatics International

  Jul 2019 - Mar 2024

  Oversee and manage the Quality Management System (QMS) and the Information Security Management System (ISMS) and Process Asset Library (PAL) in the organization.Ensure that implemented process frameworks are being followed and practised throughout the organization.Plan, initiate and conduct Internal / External audits.Plan and involve in implementing new standards, processes and tools.Leading the Software Engineering Process Group (SEPG).Initiate, follow up, and monitor the Annual Maintenance Agreements (AMC) renewals for existing clients and activate AMCs for new clients. Participate in the budgeting process, specifically for Process and Compliance-related activities for the upcoming financial year and evaluate proposals and quotations for new tools, certifications, and standards.Management EscalationsGenerate reports and summaries for the management (Customer Satisfaction Ratings, Project EOR/SOR, Support Ticket Statistics, Monthly Billable-Non Billable Hours, Achievement of Quality Objectives, etc.) Assist and support project teams in internal coordination, involving activities like facilitating communication, encouraging collaboration, and ensuring tasks are efficiently organized within the teams.Facilitate and conduct process training. Show less Provide assistance and guidance to process improvements and establishment of new policies & Procedures.Initiate, assist and monitor the implementation of new standards.Plan, coordinate and conduct the internal & external audits.Conduct customer satisfaction survey and summarize the feedback for the management. Assist project teams with preparing documents and review project documents for accuracy and completeness.Escalation of non-compliance issues.Conduct process training.Generate reports & summaries for the management. Generate month-end time sheet reports for Finance. Measure Quality Objectives. Show less  Follow up the defined process during the entire project life cycle and quality compliance of project activities, artifacts, etc.  Prepare and maintain repositories for Process Management activities (i.e. QA Plans, PCI records, QMS related documents, EOR/SOR values, etc.) Escalation of non-compliance issues to management Coordinate with the onsite support team and verify the live sources for development and on-site deployment and maintain the Oracle Release Logs up-to-date. Conduct process training for new staff members and SQAs Involve in implementing new processes and tools (Zoho Projects, etc) Involve in Internal / External audits KPI Monitoring for Business Units Show less

  • Lead - Process, Compliance and Governance

    Dec 2022 - Mar 2024

  • Associate Lead - Process

    Jan 2021 - Nov 2022

  • Associate Software Quality Lead

    Jul 2019 - Jan 2021
• 

  V S Information Systems (Pvt) Ltd

  Apr 2024 - now

  Manager - Process Excellence