Ng Pin Wei

Experience

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  BASS Software

  May 2014 - Sept 2018

  Technical Consultant

  Company Name: BASS Sdn. Bhd.Nature of Business: Software server and ConsultingDate Joined: September 2013 - December 2013Designation: Internship of Service & Support departmentPast Working Experience:- Assisting in product testing and documentation.- Develop Macro for data population purpose.- Assist and advise clients during their Vessel Installation.Date Joined: January 2014 - April 2014Designation: Part time worker for Product & Management departmentPast Working Experience:- Assist in Port Form enhancement & deployment - Transfer Port Form knowledge to members from Philippine.Date Joined: May 2014 - December 2016Designation: Project Technical ConsultantPast Work Experience:- Virtual Machine setup and monitoring.- Managing Database server and assist in different version of Database restoration.- Ensure the product quality before deliver to clients.- Working within project team to deliver software system to client according to project plan.- Responsible for project technical deliveries such as initial database population, IT Infrastructure workshop, system setup, system upgrade, end user documentation guidance and policy, as well as other technical related advises to clients. - Cross region working experience with team members from Philippine & Germany.- Dealing with clients profiles from Malaysia, Singapore, Indonesia, Germany, Japan, Australia etc.- Assisting in Vessel on board for troubleshooting problems.Date Joined: January 2017 - CurrentDesignation: Support ConsultantWork Experience:- Assist and provide solution for clients to fix their problems.- Dealing with clients profiles from Malaysia, Singapore, Indonesia, Germany, Japan, Australia etc.- Simulate problem & understand the workflow before provide solution to clients. Show less

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  Chubb

  Oct 2018 - Jun 2023

  Application Support Analyst
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  AIA Digital+

  Jun 2023 - Nov 2024

  Lead Support Analyst
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  Kenanga Investors Berhad

  Jul 2024 - now

  Business System Support & Project Lead

  Ensure smooth BAU support and leading multiple projects